I started my day by visiting two car dealerships looking for a specific car. The first dealership was not helpful at all, and the second one attempted to sell me a car with less options, more cosmetic damage, for more money. I called Elite and spoke with Jay from the lot of dealer two. He drew up some numbers and made it compelling enough to take the 1.25 hour trip. Upon arrival I was greeted warmly and I could tell it was an honest place to do business. The car was just as described on the phone: clean as a whistle inside and out, drove and rode smooth, priced lower than anyone else and had more options! I wasn't planning on buying today but the experience just made it way too hard to head home. I loved every minute of my experience at Elite motors! Thank you Elite and Jay!
Where to even begin?! Kristina Bendel is truly a gem. She definitely bent over backwards to get me into the Solomon family as well as the Ford family. She stayed late when I wasn't sure about my decision and needed a second look, she took the time to explain the features, and also took the time to show me around the dealership. I have never purchased a car where it wasn't completely stressful until now. Kristina should train other sales teams on how to make these transactions fun again! Everyone else at Solomon from the GM to the finance manager were all very friendly and helpful, explaining each step in great detail. I will definitely be team Solomon for life!
Nice experience. We bought new Encore from Bob Sekora. He listened to what we had to say and accurately presented and reviewed what was available from stock and available within a day or two. Everything up-front. No suddenly appearing costs, surcharges or pressure and he made sure we felt comfortable with the car before leaving the dealership.
Jim was completely accommodating to my schedule and made himself available to get the paperwork completed. He also worked hard to get us a great deal and make the unaffordable cost of a vehicle, affordable.
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