Just an overall nice, easy experience. great value.
by August from DealerRater.com
December 4, 2018
Frank Mainelli is probably one of the easiest, genuine salesmen that i have met in some time. i recommend him highly. no pressure, professional. (ask him about his compass) :) thanks all. i love my car. :)
Super comfortable vehicle
by BradH from Grandville Mi
November 28, 2018
We replaced our 2009 Flex with a 2017 Flex. We have loved our 2 Flex’s and are very pleased with the updates to the vehicle in the 8 years between models.
My wife and I found the car we were looking for less than two minutes on the lot. We were able to test drive it rather quickly and the price was right where we wanted. Very pleased with Jarod, Denny and the rest of the team. Thank you.
August 9, 2018
The Flex is a vehicle you either hate or love. So far we love it. There is plenty of room for our needs. It is comfortable and quiet going down the road. There is a fair amount of storage. Sync 3 is fast, responsive and easy to use. The only negative is gas mileage, have yet to break 20 mpg on either road trip. Shame Ford is planning to discontinue the Flex.
Car met all my needs.very comfortable,good power,easy to operate options.good turning radius.hardly any blind spots,well designed exterior and interior.love it.would recommend it to friends and family.
I have wanted a Ford Fles forever and finally cracked. It’s the best decision I’ve made thus far and I’ve owned 5 different small to medium sized SUVs. The space is amazing, the lines are great, it’s snappy for a car that size and the performance package sets it apart from the norm. Don’t pass it up!
Joe Andres is a top notch salesman. I contacted him and told him the make/model van we wanted to see and that we would not have much time as we were traveling to visit family the day before Thanksgiving.
Joe had five mini vans pulled up the the front of the building with the exact options and miles we requested ready to go. He had our car appraised while we test drove the vans and presented us simple numbers all within 45 minutes of arriving. I have bought many new and used cars and his professionalism and timeliness was greatly appreciated. We came back a couple days later and bought a used 2018 van and Joe had all the paperwork ready to go which allowed us to be in and out of the dealership within an hour. I highly suggest working with Joe for your next vehicle purchase !
Best selection, best service, very friendly and courteous staff, wonderful clean showroom... went out of their way to make me happy, listen to my financial situation, was able to get me placed into a brand new vehicle for less than a used vehicle.. which was beyond amazing!! These guys are the best... I'm going back in a few months with my husband to get him a car as well.. We love love love the five stars we received all-around. Will be returning for sure.
by Mikey from Shelbyville
August 9, 2018
Nice comfortable car. Soft ride. Good gas mileage. Quite inside. Steers easy. Has all the bells and whistles. Easy to get in and out of.
I had a fantastic experience at Bob Rohrman Ford. The short story is that the salesman Chris and the finance manager John took incredible care of me. They worked really hard and bailed me out of a bad situation and deal on my old car and worked magic to get me into my brand new Focus RS. I would highly recommend working with Chris in sales and the finance manager, John. If you're curious about my whole situation, please read below because they truly bailed me out.
I came into Bob Rohrman with low expectations. I was paying 20% interest through a lender called Santander and was a little underwater on my current car... And I only had a few grand to put down. Chris was straight with me from the beginning. And he never tried to push me into a car I didn't want because it had a high rebate to offset my negative equity. He did everything he could to get me into the car I actually wanted unlike every other dealer I went to. Then John worked some magic and got me a fantastic deal that was win win for everyone. They really helped me out of a bad situation. I would recommend the two of them to everybody.
So, if you're looking for a new ride and want to work with a sales and finance team that will be straight with you upfront, not push you into something you don't want, and will work to get you a deal that works for everyone, 100% go see Chris in sales. John will be the one helping you put a deal together that works. I can't express enough how thankful I am for both of them and how happy I was driving out of there. I did have to say a bittersweet goodbye to my loving Golf R (which was bittersweet) but I'm happy to say I have a fantastic new car I'm happy with and a great deal on top of it. Please, ask for Chris. You won't regret it.
Love my Flex!
by Nana Flex from Indianapolis IN
July 10, 2018
I am a newly retired grandmother with 4 grandchildren ages 9 to 19 years of age. My Ford Flex Limited AWD is the perfect size to fit my family in. The kids love it when we get together. They love piling in to go bowling or to see a movie or out for a meal somewhere. My Flex handles and rides well and is very comfortable, no matter what seat you are sitting in. My Flex is a 3 row vehicle with both the 2nd and 3rd rows able to fold down individually or together to create a nice cargo area, when needed. The most important thing to me about my Flex is the safety on the road. The all wheel drive keeps the car more stable on the slippery roads in the winter, the side curtain air bags can make a huge difference if involved in a collision, and the gas mileage is exceptional! Some would probably make the gas mileage first, but safety has always been a critical deciding factor for me. Safe enough for the grandchildren!
I had an overall very positive and excellent buying and trade-in experience with Sam, Bill, and Michelle. Treated with the highest level of respect, professionalism and customer-first attitude. Won't hesitate to give their dealership more of my future business! Appreciated how thorough, patient, and helpful they were through the car buying experience. Absolutely thrilled with my new Lincoln Navigator Reserve L. Thank you!
Best car I've owned
by Kaytibug from Belleville
September 13, 2018
I love it! It has everything I was looking for! It's Beautiful inside & out. Rides super smooth and my fiance & family loves it too!
Brad Howell Ford made our shopping experience for a new car the easiest it's ever been .we were treated fairly, all of our questions were answered and we got a great price. The service department at Brad Howell Ford is amazing they do everything they can to make your life efforess. Thank you Brad Howell Ford. We will recommend you to everyone...
Solid no non-sense dealership. I’ll buy from them again. They helped me buy a car a couple years ago from another dealership without any qualms. I am happy I was able to buy from them this time around.
VERY HAPPY NO PRESSURE SALES,MAINTENANCE AND PARTS DEPARTMENT VERY PLEASED,EVERYTHING I ASKED FOR WAS COMPLETED PLUS MORE, THANK YOU TO EVERYONE AT GRAND COULEE JESS FORD AND HAPPY HOLIDAYS FROM JOHN AND LINDA.
This is our 2nd Flex
by Jim and Sharon from Neenah
August 27, 2018
The Ford Flex is an under appreciated vehicle, it fits so many needs for us. The head room, large seats, extra leg room, storage space and durability made this a no brainer for us. We really hope Ford reconsiders this vehicle and markets it properly. The Flex is a Great Vehicle.
My first "car" was a 1953 Ford Pickup that I purchased in 1973. I've been a truck kinda gal ever' since! My and my critter outgrew our Ford Ranger and I really missed the performance of a V8. I went to Jess Ford in Omak, WA because I like the folks in the Service Department.
I did some research and found that the F150 is still the leader of the pack...and my Son acquired one last summer and I was very impressed with how roomy it is, a Super Cab with a short bed....pretty cute!
Jessica Nordmark and I made an appointment to "see what's available". Me and my dog drove our "Little Mule" (the Ford Ranger) down the Mountain and spent a lovely afternoon . Jess is very skilled. She listened to my "list", asked some very pertinent questions and within minutes she "nailed it". The first vehicle she showed me met my "needs" and was already outfitted with a Bull Bar AND a core heater! We didn't discuss color...but she brought me a "Black Pearl"! I know that the color isn't practical...BUT I LOVE IT! I looked at a few but they didn't "fit" like the one she first showed me.
There was absolutely no pressure. Everyone I dealt with was very professional, knowledgeable and friendly. It was, hands down, my favorite car buying experience! I highly recommend Jessica, Jess Ford and their staff.
Thank you All!
I LOVE MY TRUCK!!!
Went in looking for a used Escape. Jack was great, honest and very personable without being pushy. He was also very patient with me while allowing me to drive several different vehicles before deciding on the Escape. Also, this is my second vehicle I have purchased from this dealer. Very happy.
2nd Ford Flex! I hope they never stop making them
by LeeLeeAk from Conway, AR
December 16, 2018
Great vehicle. Great ride and a great value compared to other SUV’s. This is our 2nd Flex and we love them! We looked at other SUV’s but kept coming back to the Flex. I honestly don’t know why anyone would buy anything thing else!!
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