When I walked in the show room with Nick Mattingly past a big white pick up truck, I saw a bright red ECKO Sport setting there. It had almost all the things I was wanting in my new vehicle. Nick explained everything possible on the vehicle. My grand daughter was with me and what technical thing I did not understand....she did. He showed me two other similar red ones on the lot and also an Escape. I had planned on looking at an escape for awhile, but comparing it to the ECKO Sport....I new the one on the show room floor was for me. Nick explained everything. Was very patient with me. Answered all my questions. Something I was really dreading turned out completely the opposite. Thanks so much to Nick for getting me through the process.
First, let me say, I HATE car shopping but it was time to replace a 14 year old vehicle I really loved. Duane Money was very patient and helpful to this less than enthusiastic shopper. He made the process easy and stress free. He went above and beyond to make sure I was happy with my new Escape.
Our salesman, Steve Caudill, was very nice, very knowledgeable and just an honest guy to deal with getting our vehicle. We were not pressured, had a good test drive. Steve was very easy to talk to, just like talking to another friend. Got a good deal on our trade-in. My wife and I also feel very happy with the deal that was made on the vehicle we purchased. Over all great experience at Carriage Ford. Highly recommend to anyone. They made car shopping a pleasant experience. Thank you, Rob & Cheryl
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Ryan Burton was just fantastic! Easy to communicate with and extremely friendly. Ryan worked hard to get me the best price for our Escape. He was up against many other dealers and was always willing to go the extra mile to make the purchase an enjoyable experience. He is truly an asset to Tri-County Ford. They???re lucky to have him as he represents their dealership at a high level. The overall buying experience was so wonderful without any pressure or stress. Thanks Ryan!
I purchased my first vehicle yesterday and I could not have asked for a better team. David McCammon and Wes King went above and beyond to make me feel comfortable and answer all of my questions! I never once felt pressured. They genuinly wanted to make sure that I had all of the information that I needed and most importantly they wanted me to be sure of my decision. They took the time to review every detail about how to vehicle with me and made sure I knew how to utilize all of the features that came with my car. The team at Carriage Ford was outstanding! I drove off the lot yesterday in my new to me 2017 Ford Escape confident in my purchase!
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