I've always liked the looks of the Ford Explorer and today I stopped by a Ford dealer close to home and made my purchase after driving a couple Explorers! I enjoyed the drive as much as I've admired the look of the vehicle! Couldn't be any happier!!
I talk to Mr. Reynolds on the phone told him what I was looking for ;he took care of me helped to relax ;he was so professional the whole sales department made me comfortable (I had my 2 grandchildren);Mr. Reynolds showed how my car works went over my phone sync instructions He is awesome.
Ashley and Montana were very helpful and patient with me through the process , I recommend you shop with them and there staff because they help me find the car I wanted and they were friendly through the entire process . Once again I thank them so much and they have a customer for life
I just want to say my experience with this dealership was great I have bought a total of four cars at this dealership my last three have been done through Jay Unger he is very professional and always helpful he is not pushy ands helps get the deal that fits your needs I highly recommend Jay. Tim Heizer
Tony Holden was a great guy yo work with. I bought my last truck from him and because of the way i was treated, I returned and got the same service as last time. I'm very particular when I car shop and Tony never gave up on me and isn't pushy like salesman I've had in the past at other lots. Mike green the finance manager was also a pleasure working with as I was in and out in no time. Fantastic job
Brought my 2010 new to me F150 in for a vibration. MCFS worked with the warranty group and solved the issue. It was a unique situation, I had some other work done as well and they replaced some parts at no cost to me. They treated me right, service above and beyond. I will keep coming back for the world class treatment. Ben, Tom and the whole crew gave me a great experience and I am beyond grateful. Thank you
Excellent salesman Dave is a highly professional salesman
by scubasdaniel from DealerRater.com
October 3, 2018
Dave is a highly professional salesman that will get you into the vehicle you want with out the high pressure sales that you get at some dealers. He will walk you through your vehicle and you will have a complete understanding how everything works before you leave the lot..
Though Joe has only been with this dealership for a short period of time, his customer service is top shelf. He gave my husband a chance to look around prior to approaching us, then took the lead once he knew what we wanted to do. He took heed of our need not to spend excessive hours to purchase a vehicle. He was quite the host by offering coffee, hot chocolate or water; it was kind of cold out. I didn???t want to drive off the lot that night, so we agreed on a time the next day. Who showed up on his day off? Joe! We went over the nuances of the Edge; and told me to take time to learn the functions over the weekend. When I bring the car back for the optional work on Monday, he asked me to look him up. I definitely will!
Easiest buying process ever. I’ve purchased about 30 cars over the years this was by far the best experience I’ve ever had bar none. No car dealer BS - no 4 square crap none of that back and forth trying to extract every nickel it was just really professional.
Our salesman Jason Robb was by far the best salesman I have ever dealt with. He could not have made the purchase of my car any easier, from start to finish. After all the paperwork was done, he went over ever detail of how the car operates, the bells & whistles of the interior & functionality of the electronics, everything that car had to offer. I left that lot in total awe in the car I had just purchased. I highly recommend Jason (and Northgate Ford) for your next vehicle purchase. Jason & the entire staff at Northgate Ford were very friendly, helpful & easy to deal with.
Andrew was great! I came in two hours before closing and was provided with awesome customer service and was walked through every step. He made sure to fix a couple minor issues before letting me take the car off the lot. Very knowledgeable and kind. Thanks again!
I was looking for a specific used car they had in their inventory. Took it for a test drive and they didn’t pressure me to buy right then and there. It was an easy buying process and at a good price.
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