Used 2019 Ford Flex for Sale in Simi Valley, CA

I called in the morning to book an appointment for 2PM after a funeral that I needed to attend. I told them an oil change and a recall and that I could leave it overnight if needed. I dropped it off at 2 and was asked if I wanted to wait. Not being a big fan of service at auto dealerships and having another engagement at 6PM a asked for a shuttle home and for them to call me if it got done early. I received a call at 4:05 that it was complete and I asked for the shuttle to pick me up. The shuttle was at my door in less than 1/2 hour and I was back home a few minutes after 5 to get ready and leave for my 6pm appointment. Unbelievable in my mind.

Amazing seating!! Amazing technology!! Smooth ride! People are missing out on not getting a Flex!! You won’t be disappointed! We ended up with a 2018 Ford Flex found on Cars.com

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I love the Ford Flex! So much so that I bought a second one! I traded my first one in just because it was time for a new one. The Flex is reliable, comfortable, and very spacious. We use this car for everything and take it everywhere!

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Comfortable on trips and daily driving, almost like sitting in a good chair at home. My second Ford Flex ; has been reliable and overall a great vehicle with loads of hauling space for bulky items. "Try it, you'll like it"

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

It meets our traveling needs, we like a lot of cargo space. We also like the all wheel drive in snowy weather and for launching our boat. Our dog likes all the space in back She likes to look out the rear window when we back out of the garage.

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

This is my fifth Ford Flex. It is one of the most comfortable cars I have ever owned. Talk about room, it seats 7 people and still has room for luggage. Good gas mileage for such a large car. It isn’ the fastest car on the market but you don’t buy it for speed. I take it to Florida (1,600) miles one way, and it is very comfortable. The rumor is that this is the last year Ford is making it. Don’t know what I will get next.

Steve Rodger's -> It's no wonder this guy has the same name as Captain America, he is the best. We went to Galpin not knowing exactly what we wanted to purchase, but knew we needed a new vehicle... he showed us the awesome Lincoln's, Mazda's and then took us over to Ford... He spent a long time walking us through every question we had and took us around showing us the vehicles we were interested in. After such great customer service we walked away with our dream Truck! F150 STX 4x4 white Truck and it was all due to the awesome experience and attention Mr. Captain America aka Steve Rodgers gave us. He is the man. Would recommend seeing him any day. Thank you Steve and thank you Galpin!

The 2019 Ford Flex is very roomy. Got mine with the vist roof . It is awesome! Should keep the grand-kids from getting car sick because it just opens up the whole vehicle, even the third row. It has so many really neat gadgets. the fact that it parks itself is my favorite. The Flex really handles nice & the safety features are wonderful. Alerts you if you are getting too close to the vehicle in front of you. It is the most comfortable vehicle I ever owned.

Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶

Roomy and comfortable plus several great features that make this car great for family and long trips. We own a 2014 and love the car, just looking for a newer model and fewer miles on it.

This is how buying a car is supposed to be. Go online, get qualified, see the terms upfront, pick any car you like and then have it delivered to your doorstep. If you don't like it for ANY reason, you can return it in 7 days, no questions asked. You can either choose another car or just give it back. My BMW i3 was exactly as they described it (it even had additional options they didn't mention). I cannot emphasize enough how this is the future of car buying. No more dealership 'let me talk to the manager' games and wasted time. Also, the customer service was incredible. The girl that delivered my car at 11:30 am exactly as promised, was super friendly and showed a genuine interest in any concerns I expressed. There were some small blemishes on the interior and they sent out a car detailer to treat the problem. I was extremely impressed. She also promised a little care package and to my surprise, I received a FedEx package a few days later from Carvana packed with goodies! If you have ANY hesitation - don't - my Carvana experience was FANTASTIC!

I made my purchase on 5/19/2018. I am so happy with my vehicle! The website was super user friendly, I really liked the filters you can apply to give you all the options at the terms you want. I appreciated the fact that I could get my personalized financing terms without a hard hit on my credit, in the event I didn't go through with a purchase. The customer advocates on the phone and at the store were all really friendly. This was actually a really fun experience, getting to have my car come down from the vending machine and put into a bay just for me. No hassle, no haggling, no commission driven salespeople, it was great! And I have received follow up calls from both Carvana and the financing company asking how I'm liking my car and explaining everything. This has been a great experience from start to finish! Thanks Carvana!

I had the car salesman Anthony, he was LIT. He was a phenomenal person and totally deserves a raise. He made the car buying experience nice because his jokes kept me entertained. Dear Jorge, this young man is a GREAT person and salesman!

I went to Galpin Ford and Don Rohde. This will be the 7th vehicle I bought through him since 1989 (five sedans and two trucks). Back in September, I had first ordered a Fusion but it never materialized. But I really wanted a Taurus. I'm retired now and I really wanted a top-of-the-line car. Even though I go back and forth to L.A. several times a month (around 200 miles each way), I didn't really care about the MPG; I just wanted a higher-end car. When it was apparent that the factory was not going to get a Fusion to me (I am replacing a 2005 Five Hundred with 235,000 miles, also sold to me by Don), Don went looking for the Taurus I wanted (white exterior with tan leather interior). He was able to find one and I drove it off Galpin's lot on Nov. 25.

My ratings are based on the Service Department and Cashier only. Service Department is great. Chris Rawlins was my advisor for the second time and he is very pleasant and professional both times. Melissa (?) at the cashier's desk is very upbeat and helps make the experience a very positive one. Parts Department is a different story. I ordered a new key on September 2 and was told it would be available in 2-3 working days - and they would call when it arrived. On September 14 I still hadn't heard from anyone in Parts, so I called to see if the key was in. I was told it was, so I made an appointment with Service to program it the next morning. When I arrived the next morning I checked in at the Service Department and was told to pick up the key at Parts. I walked to the Parts Department and the buzzer went off when I entered. No one was at the desk, but I figured that the buzzer had sounded, so someone would be there shortly. I could hear movement behind the partition. After 3-4 minutes (seemed like a lot longer) I finally called out "hello" and someone called back "be right there". After another 2-3 minutes someone helped me. While waiting I noticed that the lobby floor was dirty with paper scraps, dirt, etc. The display for floor mats was disheveled and my overall impression was not very good. I have had my cars serviced at Valencia BMW many times over the past few years and have always thought the Customer Service was outstanding, but I think Parts needs some attention.

I am very short and the Ford Flex fits be perfectly while still having a ton of space. There are a ton of extra features that make it even more exciting. Can’t wait to have the AWD in the winter.

I am very pleased with my service advisor and my service experience. The service team were all very accommodating ~ it is so-o-o-o helpful that they give you a car to drive~ that's awesome! I particularly like the fact that BMW refers to us as guests and not customers. So far, everything seems to be working fine ~ still have some big ticket items to do (one at a time - my baby girl is older, so there a few items that need attention).

We had not thought this vehicle was one we would buy, the style was not attractive at all. We needed a vehicle that was easy to get into after hip replacements. The Flex turned out to be the best vehicle we tried and we purchased it. It has a very nice feel and ride. We do wish it looked better on the exterior, but nothing we tried felt as good. Thank you Ford for a great fit.

in stock, ready, priced right. easy going crew. fast and to the point. truly happy

I love that it is like a suv and a car. Lots of room and great for long family trips. Plus both my fur babies fit in the back.

This was my second time coming to a vehicle from Galpin having come back because I was very satisfied with my first purchase experience? I was actually looking for a used vehicle to replace a car that had been totaled and hoping to get a good deal with low monthly payments on one of the used cars in the lot. With a little bit of research Don found a 2017 Ford Fusion just coming out of the service department rental fleet, for which they were able to offer a good three year lease program that included a $3,500 rebate and a college student discount! I walked away with more than I could've asked for and that put a big smile on my face!

I have owned many vehicles over the years. None even come close to the Flex for quiet comfort, reliability and readability. Friends and family call mine "the limo" for the space, luxury and the quiet capability of the Flex. The comfortable ride, the handling and performance, and the near-flawless build quality make the Flex stand out among the crowd. I have driven mine over 100,000 miles and it is as tight, quiet and problem-free as the day it was new. No other vehicle can handle snow and ice covered roads like the Flex. Best attributes: quality, comfort, style, capability and value. Negatives: fuel economy. Drive any other SUV before you drive the Flex......Im glad I did.