We just bought a 2012 Acadia from Eddie. It was a great experience. Eddie was quick, knowledgeable, and very friendly. We also had to bring kids with us and the staff was excellent with finding things to help entertain them. I???d highly recommend Rocky Mountain.
Lousy Transmission & Sound System
by Hambone from Chicago, IL
January 10, 2019
Have had this vehicle into the dealership multiple times with one clutch replacement. Still have issues due to the lousy transmission design. Now experiencing a loud crackling noise from the sound system where it is now unusable.
Came from Cheyenne Wyoming to look at a Honda Ridgeline They had for sale. Really liked it so wanted it and I was thinking I had to go back to cheyenne to make the loan with my bank but instead they handled it all right there with my bank and I was able to take the vehicle home right then. Very friendly people. I recommend this place to anyone that is out there looking for a vehicle.
by Buddy032572 from Bowling Green, Va
January 4, 2019
This car is really great. It averages mid to upper 30's mpg. The ride is smooth. And with the Bluetooth, I can safely talk to others on the phone. One of the best cars that I've owned.
Went to look at a 2011 Jeep Grand Cherokee, for the money I thought it would have issues. The car was extremely clean. Buying the car took about an hour to sign everything and I left with the car. Great guy, no pressure, no BS, good conditioned car.
Great car that fit my needs.
by mooseman from Manchester, MD
December 29, 2018
My Focus has proven to be a very reliable and comfortable car. Unfortunately, Ford messed up the transmissions in some 2014 cars and this was one of them...Al Packer Ford took care of the problem and everything seems good so far...it's been over a year and 40,000 miles.
Overall I have been very happy with my 2014 Focus...total miles is now 140,000+ and there's many more to come!
Bought a car from the Razorback location. Got a great deal and they really made sure to walk me through their finance options, would recommend
Manual 5 speed is good Auto trans Bad
by WETCAT from Aurora, OREGON
December 29, 2018
I have a 5 speed manual and a 6 speed automatic. The manual trans is better but needs a 6th gear. Automatic nothing but problems. Both are comfortable and handle great. Get the manual if you can find one and can drive it.
Our overall experience was awesome. Chris our Salesman, T.D the manager, and Sonny our finance guy did an exceptional job getting the vehicle that we wanted and the payment we were shooting for. I'd like to say that Phil Long Chapel Hills has an amazing group of people working there. Thank you to everyone involved.
Reliable car with a few tweeks
by Ambertorrey95 from Southbridge, ma
December 19, 2018
I honestly do love this car a lot. It drives nice and smooth, the only issue is having to keep replacing the same part in the transmission that fails, otherwise it’s a great car to own.
Brent Farmer was the liaison for Costco purchase. He answered our email on THANKSGIVIVG! We also brought our daughter into the dealership so she could purchase a new Rav4 also! Her first new car!
Brent was GREAT in finding the vehicle I wanted. The process was seemless.
My only comment is the lack of food in the dealership. We were there from 8:30 am - 3pm and we were unable to get anything but popcorn.
Very reliable quick and fuel-efficient I love it
by Anthony b from Beaumont ca
December 17, 2018
Very nice looking slick car quiet on the freeway drive in the hand out really nice save a lot of gas very all-around good car I would recommend it I should've bought one a while back
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