Requested an Oil change, installation of 4 new tires and new windshield wipers. I was disappointed with the oil change because the oil use for the change was not the standard synthetic blend 5000 mile change the vehicle came with and has been used for the last six years. It was the non synthetic oil with a 3000 mile change recommendation.
I have been meaning to write this review for a while. I have to put the good word out about this place: I was pleased with every aspect of this company. I was not having luck with any of the dealers I had worked with, but this place was able to help me. The approval process, service and repairs, and most of all the friendliness, straightforward and helpful and honest manner of Michael and all of the other employees that I encountered were all over the top. I have had my car for over two years and it is an excellent and reliable used car that has worked like a dream for me. I would highly recommend this place to anyone looking for a vehicle!
by Buddy032572 from Bowling Green, Va
January 4, 2019
This car is really great. It averages mid to upper 30's mpg. The ride is smooth. And with the Bluetooth, I can safely talk to others on the phone. One of the best cars that I've owned.
Stopped there last Wednesday. Vehicle advertised on the internet.
Spoke to Chris senior in sales.
He said car was already sold, but there was no sold sign on the car nor was the ad removed. He was not too cordial or anxious to find something else for me.
Happy with my purchase!
by Chris S. from Plainfield, IL
December 4, 2018
This car is perfect for a second work vehicle. The interior & exterior is in excellent condition. I love that it's small but has plenty of leg room. It's great on gas mileage. The multiple USB ports are a plus!
I called a couple dealerships before coming across Drum Hill Autos. I spoke with John. He answered my call after hours and was extremely courteous and knowledgeable about the vehicle.
I came to the dealership the following day, test drove the vehicle and ultimately made the purchase.
I did NOT have to pay Mass sales tax and John personally delivered the vehicle to me in NH.
Thank you once again for the fantastic service and a great car especially for the price !
Funnest car I have owned
by Stfocus89 from Santa Fe
December 11, 2018
This car is bad ass hatch with a lot of flavor from the Recaro seats to the Sony sound u can’t ask for a better deal until they throw the touch screen navigation in and ur mind .............boooommmm explodes
Avon Auto had exactly the vehicle I had been searching weeks for at a price that was more than fair, especially compared to other listings. On top of this, Mike who worked with me upon arrival was more than helpful and made the buying process as smooth as it could be. Overall: 10 /10, would buy again.
Most reliable car I've drove
by saltydog3 from Belton,mo
December 15, 2018
This car met all my needs.plenty of head room front and back. Had a very good ride.Just love the color. I really the trim in side and out.
I was hesitant in purchasing a new car, worried I would not receive any value for a trade in on my current car (rejected inspection and quite frankly a mess) which i still owed $$ on. Derek and Eric made it possible, there are honest and look out for your best interest. I am extremely happy, satisfied and feel so safe in my new 4wd SUV. I would encourage anyone needing a vehicle to come here ! 🚘😊?
Great car that fit my needs.
by mooseman from Manchester, MD
December 29, 2018
My Focus has proven to be a very reliable and comfortable car. Unfortunately, Ford messed up the transmissions in some 2014 cars and this was one of them...Al Packer Ford took care of the problem and everything seems good so far...it's been over a year and 40,000 miles.
Overall I have been very happy with my 2014 Focus...total miles is now 140,000+ and there's many more to come!
Everyone friendly and professional. They took care of a few minor problems at no charge. All of our dealings with this dealership have been positive.
Lousy Transmission & Sound System
by Hambone from Chicago, IL
January 10, 2019
Have had this vehicle into the dealership multiple times with one clutch replacement. Still have issues due to the lousy transmission design. Now experiencing a loud crackling noise from the sound system where it is now unusable.
Great Service Dept. Their service was fast and friendly. The waiting area is comfortable with refreshments. I would highly recommend them for servicing your vehicle!
Manual 5 speed is good Auto trans Bad
by WETCAT from Aurora, OREGON
December 29, 2018
I have a 5 speed manual and a 6 speed automatic. The manual trans is better but needs a 6th gear. Automatic nothing but problems. Both are comfortable and handle great. Get the manual if you can find one and can drive it.
The staff is kind and works quickly to make purchasing a car as painless as possible. The only thing to note is price reflected on sales site takes into consideration $1000 deposit down. Fine details should be confirmed first but I literally the only needle in the haystack. Overall, amazing experience!
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