From the time we walked through the door until the time we left, our experience with Trevor was awesome! He had wonderful customer service and made sure we were happy every step of the way. All the staff was very friendly and helpful. Definitely worth the drive to buy a great car from great people.
Lousy Transmission & Sound System
by Hambone from Chicago, IL
January 10, 2019
Have had this vehicle into the dealership multiple times with one clutch replacement. Still have issues due to the lousy transmission design. Now experiencing a loud crackling noise from the sound system where it is now unusable.
I wrote a review on the General Manager, Sales and Finance folks earlier this week, but failed to note the assistance I got from Scott in Sales as well. He assisted under the previous GM when I was in Fowler in mid-July and before I was able to make a deal in August. I appreciate his help as well! I know he's a great link for the new General Manager in this transition period.
Most importantly, I failed to acknowledge the fantastic receptionist - WALDI! I consider her the FACE of Fowler VW and she's a great Public Relations gal!
Thanks again to ALL of you!!!
by Buddy032572 from Bowling Green, Va
January 4, 2019
This car is really great. It averages mid to upper 30's mpg. The ride is smooth. And with the Bluetooth, I can safely talk to others on the phone. One of the best cars that I've owned.
Whole process went smoothly with the great assistance of sales rep, Josh! In and done with the process of buying a new car under 3 hours!!! Best experience we have ever had in buying a car.
Great car that fit my needs.
by mooseman from Manchester, MD
December 29, 2018
My Focus has proven to be a very reliable and comfortable car. Unfortunately, Ford messed up the transmissions in some 2014 cars and this was one of them...Al Packer Ford took care of the problem and everything seems good so far...it's been over a year and 40,000 miles.
Overall I have been very happy with my 2014 Focus...total miles is now 140,000+ and there's many more to come!
Johnny Mahsetky was awesome! He had our vehicles we wanted to look at ready to go at the front so we could test drive them. We have to small kids and he understood, he was able to get us in and out quickly. We had been looking for over a year for our perfect car and he nailed it! We love our new CRV and couldn't be more happy with our purchase! The other staff is extremely friendly as well great place to buy a car! Thank you!
Manual 5 speed is good Auto trans Bad
by WETCAT from Aurora, OREGON
December 29, 2018
I have a 5 speed manual and a 6 speed automatic. The manual trans is better but needs a 6th gear. Automatic nothing but problems. Both are comfortable and handle great. Get the manual if you can find one and can drive it.
Drove over 3 hours to look at a car that was not as advertised. Lots of body damage, that was not revealed during many conversations with the salesperson. Disappointed. I checked reviews before making the drive, so not what I expected.
Reliable car with a few tweeks
by Ambertorrey95 from Southbridge, ma
December 19, 2018
I honestly do love this car a lot. It drives nice and smooth, the only issue is having to keep replacing the same part in the transmission that fails, otherwise it’s a great car to own.
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