Easy to get in and out. Everyone friendly and nice. The service did not take to long. Nice place to do business.
Lousy Transmission & Sound System
by Hambone from Chicago, IL
January 10, 2019
Have had this vehicle into the dealership multiple times with one clutch replacement. Still have issues due to the lousy transmission design. Now experiencing a loud crackling noise from the sound system where it is now unusable.
This shopping adventure began when the 16 year old car that my 77 year old father drives lost its transmission. My mother and father are in great health but have lost their confidence to make big financial decisions on their own. They wanted me to find them a good car at a good price. Within a matter of days, I was looking at the inventory at The Auto Centre. They had the vehicle that met all of our shopping criteria. A quick test drive revealed that this car, a 2013 Chevrolet Malibu, was the vehicle that we had been searching for. Finding the car was easy. What I needed now was a caring and thoughtful staff that would explain everything to my parents and restore their car buying confidence. We bought the car during a holiday week and dealt directly with Ken and Lorraine. They went above and beyond to explain everything simply and clearly and answer all of my mother's questions. My father is very proud of his "new" car and has been showing it off to everyone. My mother is happy that my father is in a safe and reliable vehicle. I am happy that my folks were treated fairly and that we had such a smooth car buying experience. Thank you Auto Centre!
Great car that fit my needs.
by mooseman from Manchester, MD
December 29, 2018
My Focus has proven to be a very reliable and comfortable car. Unfortunately, Ford messed up the transmissions in some 2014 cars and this was one of them...Al Packer Ford took care of the problem and everything seems good so far...it's been over a year and 40,000 miles.
Overall I have been very happy with my 2014 Focus...total miles is now 140,000+ and there's many more to come!
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