andy was very helpful. only comment is to see if we schedule an appt, if that means we start the service then or somehow improve the overall service time. not sure how feasible this might be but thought i'd ask
Russell and Smith has given me great customer service since the first day I walked in looking at cars two years ago. They take care of their customers who are just walking in or who have made an appointment and the wait time is always reasonable. Beat dealership in Houston
Very impressed and satisfied with my recent purchase. From my first conversation over the phone I was treated with the utmost respect. My daughter was purchasing her first car and I had some issues with my credit but the finance manager Adrian T worked hard and got us approved. When other places gave us no hope or tried to put us in vehicles we didn’t want Houston Used Auto had a large selection of very nice cars to choose Alvin , TXfrom. I’m definitely going to continue to purchase my future vehicles from here. Highly reca
I had concerns about my service the prior week as my tire pressure was not noted. I informed the service manager who invited me to come back in and he would have my tires checked again free of charge. They found a problem and repaired it quickly. They are the best!!
The cardealership overpriced the merchandise,of course U must make some profits BUT please NOT 2 much compare w/the condition of the car after embalming it a lot!Overall it's ok .U must make a very good judgement B4 U decide 2 buy
I purchased a 2016 Malibu from these guys and this car is amazing! Got the deal of a life time and now my fiancé and I have a reliable vehicle to continue growing our family! My salesman was Robert, help us navigate through all the paperwork smoothly! I highly recommend buying here if you want a good quality used car at a great deal!
My experience was excellent! Mr. Eddie Washington was our salesman and he treated us very well! I would definitely recommend this dealership and salesman to anyone. Im looking forward to more great experiences with Northside Lexus in the future.
i went in to get my battery check and they replaced it so quickly! Happy I was still under warranty and the staff is very friendly and professional! You won’t be disappointed!
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