I bought a car in July from Bill, didn???t have the best credit, ended up leaving in a nice 2016 Elantra. A week ago I totaled that car so I knew 100% that I was going back to Bill! Today I am leaving in a beautiful 2016 Buick Verano! I couldn???t be happier with the experience and the car! Thanks again bill!! 10/10 recommendation
Went to this dealership several times to view a vehicle, met by two people that really weren’t helpful and that the vehicle wasn’t ready even though it was advertised. Called and went back to test drive several days later (they didn’t call me). Went back a third time for another test drive (told the vehicle wasn’t quite ready still) and try to make a purchase. After I left because the price was just to high, I went back to the vehicle listing on-line and it was @ 25k and a sales person by the name Jerry was trying to up sell the vehicle by several more Grand.
Posting here for other potential used car buyers to this dealership, do your homework before you buy from them.
As usual, excellent care at Haldeman Ford!!
Good and Fast service!
The gentleman at the service desks are always friendly and knowledgeable !
An easy check in, and making appointments are a breeze
They always wash my car when they are finished, which is a special treat and just the added extra care that keeps me coming back to Haldeman
Went to Ciocca knowing we wanted a new Forester. Milton Obando saw that we got the Forester we wanted at the price we wanted to pay. They did not have the car in the color we wanted on the lot, but he reserved one from their incoming inventory. When it did come in he even sent me pictures. He also gave us a tour of the facility so we'd be familiar with the service dept, etc. Also thanks to Drew in the financial department as he customized an extended coverage package for us and Gigi who did the 2 week post purchase review. I would definitely recommend Ciocca and Milton.
I bought my last vehicle from Ben when I lived in PA. I now live 4 hours away and when I needed another vehicle made the trek back to him. The drive is worth it for the ease of buying and quality of vehicles. Dealers around here are too expensive and I saved a lot by driving back home to buy.
Most pleasant experience with the staff and management when shopping for a pre-owned vehicle, specifically with the sales consultant Mike Renninger (who was superbly patient , understanding, and helpful), internet coordinator Heather Allen, and manager Kassia McFadden.
Although the vehicle sold before I could get there (didn't put down a deposit), this dealership accommodated everything that I needed. Price that I wanted was agreed upon via email, which some dealers won't do. No complaints.
Overall, I have always had a successful experience with Keyser Miller. I have used Them for both of the Escapes that I use...one 1 own & 1 I lease from Them. My Salesman (Rick) and the Service Desk, for example Mark have always been nice to work with.
After my car was deemed totaled I embarked on a car buying experience. Ciocca Ford and Mark Phillips were a godsend to me. Mark worked with me on keeping my payments within budget and actually allowed me to take some of the payoff money for my totaled car and use some of that to buy my daughter a car also. He was absolutely incredible as was everyone we dealt with at this car dealership. I highly recommend Ciocca Ford and Mark Phillips if you are looking for a new vehicle. My whole experience was totally awesome. I love these guys!
We ended up spending a lot of time here, but it was because we weren't completely prepared. The gentleman who helped us, Ian, was an excellent salesman. He didn't push or rush us for any reason, and he was incredibly patient while gathered everything that we needed. We ended up driving away in with a new car and paying what we had in mind when we walked in. If you're looking for a new car and don't want the pressure of a greedy salesman I would highly recommend this dealership.
Thank you for selling me what has been up to this point a great vehicle. Little flexibility with forms of payment. Overall, the experience was neither great nor terrible.
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