Came back for another vehicle from T. A. Since I purchased before they gave me an even better deal this time. Have referred friends and trust auto showed great appreciation. Salesman David made the transaction smooth both times, not at the dealer all day like my past experiences.
It's ok...not enough value for the cost
by Aywlie33 from Elmira, NY
December 11, 2018
I leased the 2015 Ford Focus Hatchback, and bought it at the end of my lease to avoid mileage overages. It's too small, doesn't do great in snow, hesitates often, and doesn't really have much power. It's sporty looking which is fun, but overall the value has declined so much that I feel stuck in this car. Not great.
NEW CAR PURCHASE: Tim Moats was excellent to work with. He was recommended by a friend. I called on Tuesday and discussed what we wanted to purchase and ask if we could schedule an appointment to meet on Wednesday. Tim was scheduled off the Wed before Thanksgiving but came in to meet us. He was excellent thru the entire deal. The evening of delivery he took time with my husband to review all the options, paired his phone, explained each feature in detail and filled vehicle with gas (38 gallon tank!). Picked up on a Thursday and he called on Saturday to see if we had any questions or concerns. This is our 6th Toyota and Tim made vehicle purchase one of the best.
Not for me, but is a great vehicle!
by SherBear64 from Kent, OH
January 3, 2019
For me, this vehicle was too small. However, my son owns his 3rd one, and my friend is on her 5th one, and they love them. The car is reliable, practical. I needed a little more space than what it had. Ride was smoother than I expected. I had no problems or hesitations with it. Great little car.
Bought a used Toyota 4Runner and was very pleased with the entire process. I worked with a young sales professional Jordan Hale. She was very professional, honest, and did not pressure us at all. We did our research prior to arriving and they delivered outstanding service and a great price for the vehicle we purchased.
Most Reliable and Value for Money car
by Harish from Danbury, CT
January 6, 2019
The car met all my needs like backup camera, Stylish feature like Sunroof/Moonroof, Gas Saver more miles per gallon. Bluetooth, Rear defrost, Power windows are added advantages.
I went in looking for a car but it was sold. They do have a great selection but there wasn't anything I was looking for. I would recommend them as they have great inventory.
I have the German made 3 cyl turbo
by Ford fan from Monroe NJ
November 29, 2018
It’s a great car I put 100,000 miles on it in my first two years. I got 40 mpg average and 47 on the highway. Ford never advertised the car maybe because it only came as a stick. Have had no problems only maintance
Daniel and his team took care of my Fusion. Fast and reliable services.
It was okay
by Getupngo from Green Bay, WI
December 30, 2018
I just got done with my lease of a focus se manual. It was a zippy little car but I dont miss it at all. I never had any issues with it at all so very reliable. I just didn't find it very comfortable plus there was nothing to it. It was a 20 thousand dollar car with nothing in it. Then I just got a 17 jeep renagade with all the options for 18 thousand and it sooo much better quality. You can just the better quality when you drive. Wouldn't recommend the focus
My Experience at Koons Sterling Ford in VA was the best experience I have ever had purchasing a new car. The entire process was easy and stress free. Our Salesman Seth was professional, honest, and made us feel Welcome the minute we arrived. Thank you for everything!!! We would definitely recommend them to our family and friends.
Super amazing car. Definitely worth the money
by Cdaddy from Euclid, OH
January 10, 2019
Car definitely meets my needs. Love everything about it. Had it for approximately 1 month. But its alot better than my last car. Everything in it works perfectly. The only problem I have with it, is that a piece of the interior door is loose.
I would like to say this was my first car experience and it could not have been any better. Sade was awesome to work with. She knew what she was doing, she knew what I was looking for and worked to get that vehicle for me. I would recommend her. She is very motivated and you can tell she loves her job.
Most reliable car i ever had
by Andycap0227 from MOUNT CARMEL
November 29, 2018
This car meets all my needs. Plently of space in the front since i am tall hars to find cars i fit in. I just love this car.
Sheehy Ford is fortunate to have wonderful folks both in their Service department and the Body Shop. They went out of their way to not only keep me updated but worked with the relevant companies on my behalf. I am extremely grateful to Steve and his entire team in the Service department and Erica and her team in the Body Shop.
Very nice overall vehicle, except for a few things
by JeffN from Woodbury, MN
November 18, 2018
This car has been exactly what I needed when I needed to replace my 2002 Buick Century after it died of old age. I love pretty much everything about it except for it's Automated manual transmission. Basically what this is, a computer handles shifting but the engine is setup like a manual with two clutches: one for the Odd gears and one for the Even. What happens with it is usually from a dead stop, trying to get going is difficult. The shifting has trouble from gear 1 to 2 and even sometimes to 3 but very rarely. This is not exactly a great function as any transmission slip is not good for any car. The other complaint is the lack of storage space. Yes I know it's a small car, but it's not what I thought in terms of space. Other than those issues, it's a great car for long highway driving with 39 HWY, and even as a college commuter vehicle with 26 City. Also very easy to maintain and very cheap parts.
Car max was great the sales lady was awesome Maria an the finance guy ( JD ) was great, could not have gone any better an I love the car, I'll be taking someone there tomorrow to buy a nother car, thanks Maria an JD
Strongly recommended car
by JenJayT from Binghamton, NY
November 6, 2018
I've only had this car a short time but it's everything I was looking for. Very comfortable, great gas mileage and so many great features.
Well let me say," I got a new Mech today. why, Is because my normal Mech was not there. I must say, Dan the new Mach I had was as good as Scoot when he work on my car. Very Happy with every thing that was done. My service writer always make sure things are done wright That is Kevin. Thank You Nick Sirico.
I was in the process of looking for a first official car for myself. Came to Carmax once and the Sales Associate (Louis Dean) was very helpful, walking me around the lot and showing me cars within my price range that he thought I would like. I ended up taking one for a test drive but wasn't sure if it was the car for me. I came back a couple days later to check out some more and Louis was more than willing to take me for another two test drives. He was very helpful explaining the pros and con's of each car and really make my car buying experience smooth and easy. I walked of the dealership the second time with the keys in hand!
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