Great customer service! Speedy transaction! All the employees were professional and helpful. My new Explorer is awesome. This is my third Explorer and they all have been great cars.
Not for me, but is a great vehicle!
by SherBear64 from Kent, OH
January 3, 2019
For me, this vehicle was too small. However, my son owns his 3rd one, and my friend is on her 5th one, and they love them. The car is reliable, practical. I needed a little more space than what it had. Ride was smoother than I expected. I had no problems or hesitations with it. Great little car.
They have good quality used vehicles for sale. Any questions that I had were answered and are very quick at responding. Staff is very sweet.
Super amazing car. Definitely worth the money
by Cdaddy from Euclid, OH
January 10, 2019
Car definitely meets my needs. Love everything about it. Had it for approximately 1 month. But its alot better than my last car. Everything in it works perfectly. The only problem I have with it, is that a piece of the interior door is loose.
As a busy working Mom, Derek made this process perfect and within my schedule. He answered all my questions in a timely manner (even the silly questions). He made everything happen on my schedule and the signing and pick up of the vehicle only took 20 minutes! Great guy to work with! He even put my car seat in perfectly! Derek was fantastic! Everyone should have a car buying experience with him!
Small engine, but plenty of power
by Micah from Wellington
January 10, 2019
This Ford indeed gets over 40 MPG on the highway. I will be getting 516 miles on a 12.4 gallon tank for the first week of driving the vehicle on the highway.
My husband and I purchased a 2018 Honda Accord last week. We were fortunate to have Aaron Craige assist us. He was super well-informed, answered all our qurestions, and was extremely friendly and polite. He could not have represented Dick Brooks any better!
It was okay
by Getupngo from Green Bay, WI
December 30, 2018
I just got done with my lease of a focus se manual. It was a zippy little car but I dont miss it at all. I never had any issues with it at all so very reliable. I just didn't find it very comfortable plus there was nothing to it. It was a 20 thousand dollar car with nothing in it. Then I just got a 17 jeep renagade with all the options for 18 thousand and it sooo much better quality. You can just the better quality when you drive. Wouldn't recommend the focus
Excellent Customer Service. Always hospitable.Everyone treat you special. Everyone from salesperson, manager and finance manager make sure you have the best offer available and affordable.
It's ok...not enough value for the cost
by Aywlie33 from Elmira, NY
December 11, 2018
I leased the 2015 Ford Focus Hatchback, and bought it at the end of my lease to avoid mileage overages. It's too small, doesn't do great in snow, hesitates often, and doesn't really have much power. It's sporty looking which is fun, but overall the value has declined so much that I feel stuck in this car. Not great.
You must stop by & buy from Brandon Payne. The best salesman there!! He makes car buying Payneless. :)
I have the German made 3 cyl turbo
by Ford fan from Monroe NJ
November 29, 2018
It’s a great car I put 100,000 miles on it in my first two years. I got 40 mpg average and 47 on the highway. Ford never advertised the car maybe because it only came as a stick. Have had no problems only maintance
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