I usually have a wonderful experience with Bowditch. For the positives, Al, our service rep who is head of the Blue Team is always a pleasure to work with. Also the mechanics always do an excellent job on our vehicles. However your new process of not being able to speak directly to our service representative lacks customer service. I had to call back twice to have someone return my call and then it was someone who has no idea who we are or what we need. Finally once she gave a message to our service rep he was very accommodating as always and I was able to have the problem resolved. Our service rep and mechanics deserve a 10, however your process does not. We have been clients at this dealership well over 40 years and my concern is that once the people who we have always had excellent relationships with are gone we feel our service and purchasing experiences will be lacking.
my dad bought a ford f-150 back in the nineties. then my brother bought his f-150, followed by my dad. unfortnatally my dad passed, but the dealership bought the truck back. i have had been waiting for the return of the ford ranger and evan cannon was super in his customer service in getting me the book on the new Ranger's. this is a first class run dealership. when my dad decided he wanted a new truck, we went up to Williamsburg Ford to test drive a f-150. he wasn't treated very nice, and the salesman said some negative things to me while my dad was test driving a truck. my brother went up to there dealership and told them, we'd never buy anything from them.
Evan and Chris were my salesmen and both were so helpful and friendly! We shared a few laughs, but both put forth a great effort to make sure we found exactly what I was looking for! Great guys - helpful, fun and professional! #lovingmynewescape
Amir was proactive, and pressure free. He listened to what I wanted, and found the perfect vehicle at a great value. He was extremely knowledgeable in providing comparative data between make and model options, that I would have never known, which allowed me to eventually make a fantastic choice. An exceptional experience. Thank you Amir.
I needed a good, used car, but I didn’t think I would qualify for a loan. Not only did Anthony get me the car I wanted, but he was able to get me a loan through Chartway! He took most of the day making arrangements so I was able to drive away in a new car! I was so happy and excited! I LOVE my new car and I love Anthony and Brooks Powell! This is the BEST used car dealership to do business with! I highly recommend it!
I purchased a truck from Courtesy Autos , and John made this process happen so smoothly. The atmosphere was warm and inviting which made me feel at ease. I will continue to keep you all informed during my journey with the team at Courtesy Autos.
I had the best experience with Checkered Flag Auto Outlet. This is my second time using Checkered Flag as our dealership. Our salesman, Allen Belanger, was the best salesman I've ever dealt with. He was genuine, answered all of our questions, and never pushed anything on us. He called us as soon as the vehicle we were interested in was ready to be viewed. The whole team at the Auto Outlet made us feel like they were a close knit family, and we became part of it. They even helped entertain my one year old daughter! I will continue to recommend Checkered Flag to all of my family and friends in the area!
This was our second time working with Geoff. He is great! He really goes above and beyond for his customers to make sure you get everything you want and need in your next vehicle. Definitely recommend him to everyone!
My very first time purchasing a car of my own with the help of my dad and Geoff from checkered flag Hyundai! Geoff was helpful from the time I walked in to the time I left with my Honda Accord. He was very helpful and made the process very quick I would def recommend him and checkered flag Hyundai to anyone in search of a car!
My car was clean after service and all work were done staff were polite and call me right away when my car was ready to pick up
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