Scheduled an appointment for a recall issue. was told it would take 2 hours to complete. Service tech, Mr. Aquilera was very personable, pleasant and professional. appointment only took 1 hour. excellent service.
Super amazing car. Definitely worth the money
by Cdaddy from Euclid, OH
January 10, 2019
Car definitely meets my needs. Love everything about it. Had it for approximately 1 month. But its alot better than my last car. Everything in it works perfectly. The only problem I have with it, is that a piece of the interior door is loose.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very nice overall vehicle, except for a few things
by JeffN from Woodbury, MN
November 18, 2018
This car has been exactly what I needed when I needed to replace my 2002 Buick Century after it died of old age. I love pretty much everything about it except for it's Automated manual transmission. Basically what this is, a computer handles shifting but the engine is setup like a manual with two clutches: one for the Odd gears and one for the Even. What happens with it is usually from a dead stop, trying to get going is difficult. The shifting has trouble from gear 1 to 2 and even sometimes to 3 but very rarely. This is not exactly a great function as any transmission slip is not good for any car. The other complaint is the lack of storage space. Yes I know it's a small car, but it's not what I thought in terms of space. Other than those issues, it's a great car for long highway driving with 39 HWY, and even as a college commuter vehicle with 26 City. Also very easy to maintain and very cheap parts.
Received a call the next day. The car was sent back to auction a couple days earlier. I found the same car on another lot 3 miles away with a price of $3,000 more.
Not for me, but is a great vehicle!
by SherBear64 from Kent, OH
January 3, 2019
For me, this vehicle was too small. However, my son owns his 3rd one, and my friend is on her 5th one, and they love them. The car is reliable, practical. I needed a little more space than what it had. Ride was smoother than I expected. I had no problems or hesitations with it. Great little car.
I cannot say enough about the excellent sales staff that helped me through what I thought was going to be a horrendous ordeal when I traded my " failing" car.
Both Justin Livingston and Taylor Sparkman made what could have been an aweful day one of the best days of my life and I drove away in a brand new car.
I have to mention the kindness and efficiency of Kevin Fox who also made my day a little less stressful. Thank you isn't enough to these people!!
It was okay
by Getupngo from Green Bay, WI
December 30, 2018
I just got done with my lease of a focus se manual. It was a zippy little car but I dont miss it at all. I never had any issues with it at all so very reliable. I just didn't find it very comfortable plus there was nothing to it. It was a 20 thousand dollar car with nothing in it. Then I just got a 17 jeep renagade with all the options for 18 thousand and it sooo much better quality. You can just the better quality when you drive. Wouldn't recommend the focus
Love Vroom! Found an awesome car at a great price. Delivered right to my house! Will definitely buy from here the best time I need a car!!
It's ok...not enough value for the cost
by Aywlie33 from Elmira, NY
December 11, 2018
I leased the 2015 Ford Focus Hatchback, and bought it at the end of my lease to avoid mileage overages. It's too small, doesn't do great in snow, hesitates often, and doesn't really have much power. It's sporty looking which is fun, but overall the value has declined so much that I feel stuck in this car. Not great.
I bought a 2018 Nissan 370 Z from Ted Russell Nissan everybody i talk to was very nice and easy going I would recommend them to everybody
I have the German made 3 cyl turbo
by Ford fan from Monroe NJ
November 29, 2018
It’s a great car I put 100,000 miles on it in my first two years. I got 40 mpg average and 47 on the highway. Ford never advertised the car maybe because it only came as a stick. Have had no problems only maintance
Excellent people and service. Courteous and kind, very professional with a laid back twist. I would recommend checking these guys out of you are in the market for a used vehicle.
Strongly recommended car
by JenJayT from Binghamton, NY
November 6, 2018
I've only had this car a short time but it's everything I was looking for. Very comfortable, great gas mileage and so many great features.
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