The folks in service are fantastic! Everyone I have dealt with at every level in this department are the most efficient and courteous group ever.
Super amazing car. Definitely worth the money
by Cdaddy from Euclid, OH
January 10, 2019
Car definitely meets my needs. Love everything about it. Had it for approximately 1 month. But its alot better than my last car. Everything in it works perfectly. The only problem I have with it, is that a piece of the interior door is loose.
My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
Not for me, but is a great vehicle!
by SherBear64 from Kent, OH
January 3, 2019
For me, this vehicle was too small. However, my son owns his 3rd one, and my friend is on her 5th one, and they love them. The car is reliable, practical. I needed a little more space than what it had. Ride was smoother than I expected. I had no problems or hesitations with it. Great little car.
I had been shopping online for a vehicle and a friend recommended auction direct. Once I found something I liked, it was a short time between submitting my information and getting a call. The salesman was wonderful. No pressure to buy and wanted to make sure I got what I wanted. It was a fast and easy process. I will continue to buy from auction direct
It was okay
by Getupngo from Green Bay, WI
December 30, 2018
I just got done with my lease of a focus se manual. It was a zippy little car but I dont miss it at all. I never had any issues with it at all so very reliable. I just didn't find it very comfortable plus there was nothing to it. It was a 20 thousand dollar car with nothing in it. Then I just got a 17 jeep renagade with all the options for 18 thousand and it sooo much better quality. You can just the better quality when you drive. Wouldn't recommend the focus
Mike has been awesome in my car buying experience. Very reliable and easy to get ahold of the full car buying time . I would recommend them to everyone!!!
It's ok...not enough value for the cost
by Aywlie33 from Elmira, NY
December 11, 2018
I leased the 2015 Ford Focus Hatchback, and bought it at the end of my lease to avoid mileage overages. It's too small, doesn't do great in snow, hesitates often, and doesn't really have much power. It's sporty looking which is fun, but overall the value has declined so much that I feel stuck in this car. Not great.
After my brother purchased a mustang from auction direct, I decided to stop by. Mike made buying my Volkswagen super convenient and a great overall experience! I would definitely buy from here again!
I have the German made 3 cyl turbo
by Ford fan from Monroe NJ
November 29, 2018
It’s a great car I put 100,000 miles on it in my first two years. I got 40 mpg average and 47 on the highway. Ford never advertised the car maybe because it only came as a stick. Have had no problems only maintance
This was my first time at Auction Direct USA and I was very impressed with the dealership. I worked with Ryan and he was great to work with. I went home that day with the car I wanted.
Very nice overall vehicle, except for a few things
by JeffN from Woodbury, MN
November 18, 2018
This car has been exactly what I needed when I needed to replace my 2002 Buick Century after it died of old age. I love pretty much everything about it except for it's Automated manual transmission. Basically what this is, a computer handles shifting but the engine is setup like a manual with two clutches: one for the Odd gears and one for the Even. What happens with it is usually from a dead stop, trying to get going is difficult. The shifting has trouble from gear 1 to 2 and even sometimes to 3 but very rarely. This is not exactly a great function as any transmission slip is not good for any car. The other complaint is the lack of storage space. Yes I know it's a small car, but it's not what I thought in terms of space. Other than those issues, it's a great car for long highway driving with 39 HWY, and even as a college commuter vehicle with 26 City. Also very easy to maintain and very cheap parts.
I'm very impressed with the professional nature of the Ide Staff. They were personable, helpful, and most importantly honest. My salesman was fantastic and answered my many questions and offered multiple resolutions to each. I'm surprised that this whole process was so easy, efficient, and not stressful at all. I would highly recommend letting Gerry help you with your next vehicle.
I would definitely recommend Auction Direct. Paul was very helpful, patient and not at all pushy. He came in to work during his vacation, 3 different times to help me find the perfect vehicle. Thanks again Paul!
Travis is the man! Honest and funny. Listened to my needs, worked with my limited budget!! Treated me like family even though I had never met him! I will always recommend and go to him for my cars now!
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