I found the vehicle I wanted on their website, called Monday morning and spoke with Tom Krcha who was friendly and determined to get me the vehicle. I was worried about financing due to past credit history but, Tom made it happen, I was signing papers Tuesday afternoon. Steve Domonkos was fast and pressure free with signing all the paperwork. I would definitely recommend Bud's Auto Sales to family and friends.
This is the second SUV we purchased in a little over a month. On both occasions the staff at Suppes went above and beyond to make this a smooth transaction. We are extremely satisfied with the customer service we received on both vehicles.
Ed was an excellent salesman! He was helpful and courteous. He explained the dynamics of the car and was extremely patient. Tim was very knowledgeable and fully explained the paperwork. Mr. Arcurio was wonderful! He was so very welcoming! My car purchasing experience was excellent!
We already knew what we wanted, but needed to actually drive both models to be sure. Mattison was very helpful and patient with us, and even helped me link my phone up which probably wasn't necessary, but really appreciated. I don't care for the price negotiating process, my husband does, but even that went pretty well. Over all I got a very nice Christmas present.
This was the most hassle-free car purchase that I have ever experienced. I had called first to make sure that the car was still available and when I arrived they had the car parked out front and ready for a test drive. My trade-in price was agreed upon and we had the paperwork completed in just about an hour. The whole staff was great the day of my sale...Tom was friendly & efficient w/the sale, and Aaron quickly located an SD card for the navigation so I wouldn't have to wait for a replacement to be mailed to me, and the finance paperwork was completed in record time as well. After getting home I noticed that the mirror was broken on the driver side visor. I called Bud's and was directed to Wally in service who took my information, ordered a new visor and even made arrangements for my visor to be replaced at the Shelocta location which is much closer to my home. Great service before, during and after the sale. I am a very happy customer. Thanks, guys!
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