Staff was very helpful, made all my requests happen.
by kimkimmike from DealerRater.com
December 2, 2018
Traded soon to be 5 year old truck for new truck. Juan was on top of his game. Got my payment where I needed it to be. My sales tax was close to 300.00 more than I expected but Steven Williams in finance helped me get longer to pay it. Overall a very good experience!
Aaron and Justin D. were professional and honest from the time I walked through the door. Even the people in finanacing were personable and took time to make sure everything was filled out correctly and explain everything I could expect once I left the dealership. I'm loving my new Kia Forte and am so I glad I went to Steve Landers Kia!
Todd James made my car buying experience the best ever! He was nice, courteous and explained to me every step of the way! He did not stop til he had the best price at the best rate, he made me feel that he under stood my need and did not stop till I was satisfied! I would recommend this location to everyone! Customer service is great no pressure and selection is great! Ask for Todd James he will take care of you!
I bought my used Ford Edge in another town. I brought it in to Riser Ford for an oil change/service. I expected a lot of upselling of other products/services while my car was being serviced. I didn't get that at all. The service department did explain what I needed and what they recommended but were careful to stay in my budget. I only want my car serviced at a place I trust. I'm definitely going back!
This was the easiest car buying experience in my life. I live in Beebe, and work in Little Rock, so we did everything by text and email. Alexis was great to work with, they had me approved for financing, but I ended up getting a better rate through USAA, so I was pre approved. It might have taken an hour total to do the paperwork, and the only reason it took an hour is because I didnt have the paperwork faxed there before I got there.
I got a great price on the car and they worked my deal to make sure I could get a loan. I was upside down ont my trade, and they took a hit on their asking price to make the deal work. Alexis was easy to work with, and did a great job of making it all come together.
I will buy all of my cars through them from now on.
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