I have done a lot of car deals in my life and I've often felt pressured to buy. I did not feel pressured by Rodney and Travis at Bruce Titus Ford and was treated very well in my car shopping experience. I felt that I could trust the dealer. I did not end up purchasing a vehicle due to my trade in value, but will most likely do business with this dealership in the future.
I bought my first new car here. Carlos was wonderful. He did the best in getting me into a car I loved. I felt very comfortable and I was very satisfied. Juan did the financing part and was great. Thank you first national for geting me into a car that I didn't think I could get.
We were able to get a good price on the vehicle. Communication with the dealership was poor. I would email with the person i was working with and then not hear anything from them at all after asking questions about the vehicles i was looking at
I worked with Tavo and Beth in Lynnwood Honda and we had a very good experience in the dealership. They showed many vans and there was no pressure. They were happy to show the prime price even when we didn't bring our trade-in car. We were very happy with the first day's experience and we came back to buy the car. There was no accessories that were added and they were happy to give us what we asked for. Overall a pleasant experience and I will work with Tavo and Beth again. Great job for give us a pleasant experience.
This is a dealership without commissions...they had no incentive other than to collaborate to make me happy. Unlike other dealership experiences where my entire experience was a draw of the luck of the agent who would reach me first, here I encountered collaboration between various employees, all with the common purpose of helping me find the right auto. No pressure with purchase. Excellent follow-up. Impressed.
I went straight to Cameron and told him what I wanted, and he made it happen in a very timely manner! I have never had such a good experience car shopping. I was in and out of there in a couple short hours. I will highly recommend Cameron and this dealership to my friends. Thank you!
Best car buying experience and low pressure. I called on a 2016 Porsche Cayenne S e-hybrid Jeff Burley went above and beyond my expectations but sending me multiple additional photos of the Porsche Cayenne. Jeff went a further step and had another associate Mike Krein Also send multiple photos inspecting the entire SUV as I would be driving 159 miles away from Camas WA. Jeff insured me as I would be driving over 2 hours away that the Cayenne smelled new and no disappointments. Jeff explained to me that he didn't want to be dishonest and try to get me to come up there and not be the exact vehicle I wanted. When I arrived the Porsche Cayenne was pulled up front keys ready and detailed. Jeff let me look over the vehicle and my wife and I test drive the Cayenne alone. We arrived back at the dealership and Jeff being low pressure and the vehicle being even better condition than we expected only being 1 year old told him deal. That was it and very professional the deal took less than two hours great finance department with Ron Buchanan. The dealership went above and beyond my expectations thank you Jeff, Mike , and Ron. I will be back for my next vehicle you guys are amazing to work and deal with. Thank you 100 percent satisfied customer.
We had a great experience buying a new vehicle from Bowen Scarff Ford. The entire team was very friendly, helpful, and super efficient. We found the vehicle we wanted, hit the price we needed, and closed the deal fast. 10/10, would buy again at Bowen Scarff.
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