I love to come to Capital City Honda for anything even if it is just to have my car washed.. Everyone is friendly and treat you so special.
They had me in and my car serviced in less time then had been determined it would take. The people taking care of my car were great and I felt confident t would be well taken care of.
Thank you Honda Service department for the way you not only took care of my Honda and washed and cleaned it but you also took care of me. If I had any questions they were taken care of immediately.
Another job well done.
My very best to all of you at Honda.
I???ve made it a point to purchase only used vehicles in the past after a miserable experience at another dealer. I got the price I was quoted before I ever stepped foot in the dealership, and they even helped me find financing when mine fell through. The finance dept. was quick and painless, and most important to me: nobody tried to upsell me on anything. I was asked if I wanted any type of accessories or warranty items, I said no, and it was never brought up again. Never felt any pressure to purchase anything, and my salesman Chad Ojard is a stand up guy, ask him about his Mustang. This is the way all dealerships should operate. Chad and his team made the drive to Olympia totally worth it for me.
Buying a car from here was the best experience I’ve ever had! I have been taken advantage of in the past, but from the moment I spoke to my salesman Kelvin it was different. This was the first time I felt like I wasn’t being taken advantage of and the whole process was fast, but without me feeling rushed or pressured! This place makes you feel like family and I respect and value that! Thank you so much Kelvin and Christina for being great people
I went straight to Cameron and told him what I wanted, and he made it happen in a very timely manner! I have never had such a good experience car shopping. I was in and out of there in a couple short hours. I will highly recommend Cameron and this dealership to my friends. Thank you!
Best car buying experience and low pressure. I called on a 2016 Porsche Cayenne S e-hybrid Jeff Burley went above and beyond my expectations but sending me multiple additional photos of the Porsche Cayenne. Jeff went a further step and had another associate Mike Krein Also send multiple photos inspecting the entire SUV as I would be driving 159 miles away from Camas WA. Jeff insured me as I would be driving over 2 hours away that the Cayenne smelled new and no disappointments. Jeff explained to me that he didn't want to be dishonest and try to get me to come up there and not be the exact vehicle I wanted. When I arrived the Porsche Cayenne was pulled up front keys ready and detailed. Jeff let me look over the vehicle and my wife and I test drive the Cayenne alone. We arrived back at the dealership and Jeff being low pressure and the vehicle being even better condition than we expected only being 1 year old told him deal. That was it and very professional the deal took less than two hours great finance department with Ron Buchanan. The dealership went above and beyond my expectations thank you Jeff, Mike , and Ron. I will be back for my next vehicle you guys are amazing to work and deal with. Thank you 100 percent satisfied customer.
I never been through such a smooth process in purchasing a vehicle. I would like to thank Adrian, the car salesman, no pressure, no haggling. Adrian was straight up truthful, honest and knowledgeable on getting me the best car for my investment money. Also, I would like to thank Calvin the financial officer who worked endlessly to get the best possible low interest rate for me. I'm a loyal guy to people who treat me right. I'm definitely gonna come back here for my next car purchase. Thanks you Adrian and Calvin very much for your professionalism.
Travelliing through the area needed help got amazing service
by Shannon10 from DealerRater.com
September 1, 2018
I had rented a new Ford 250 to travel to California and pick up my horses - 2050 mile round trip. I have driven p up trucks before, but not a diesel. Was advised by rental Co Agent that I would have to insert 2? small containers of Diesel fuel additive within the first 500 miles. Was confused about the process. Saw Lakewood from the highway decided to ask someone there about buying additive. Drove up and talked to employee Sam. Very friendly and approachable person. He checked with several knowledgeable people in the shop. It was determined that a gallon should be inserted and would last 5000 miles. That was promptly done. When I insisted in paying for the additive Sam said it was free. No amount of pressure worked in my wanting to pay. I was going to bill the rental agency. I told them that Lakewood is a great group of people. Their kindness and treating me like I was a valuable customer, when I was not, was a thermometer of their approach to customer satisfaction. If you are looking for a Ford car or service I strongly suggest you go to Lakewood. They made not only my day, but my trip. Shannon Sylvia Blaine, Wa
Went to get a warranty issue fixed and the service was great. They even gave us a rental for the night so we could still get around.
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