Been to several dealers there's a handful of dealships that I would consider doing business with and now this one I will add to the list. In my experience with magic city of Roanoke wether you close the deal or not they are willing to communicate and try to earn your business.
We bought a new car in Jan. Kevin was a great salesman. Explained everything thoroughly and went above and beyond to get us the car we wanted!
by Fordfan from Minneapolis
October 29, 2018
I bought this car expecting it would not have to be in the shop every couple months. I have owned this car for a year and a half. My engine is now knocking. I have had 3 clutches replaced. For the first 10k miles the car was smooth now 1st and second gear are burnt out. Worst purchase and made Ford ever. I have always been a fan of ford but now I do not think I will buy another. It seems like they did not put enough research into this car. All years experience transmission problems. Terrible car for the winter. I often cannot drive my car if it below 10 degrees outside due to the car not starting. Do not buy.
I received great service from Jeff when purchasing my car and I always receive great aervice from James when I come in for oil changes.
The best first car for a young person.
by Eddi2swift from Tampa, FL
November 7, 2018
I honestly love my car. Ive always wanted something sporty but when i got this one though its still a regular hatchback it still has more HP and torque then the newer ?sport? hatchbacks out now. You can add more things onto it. Its just a fun car to drive
Andrew Hopkins went above and beyond when discussing the features and finalizing the purchase on our new Escape. In addition, he delivered the vehicle to our establishment the same day we agreed to a deal. I could not ask for a better experience!
Fuel Efficient and fun
by SchretzmanA from Newark, DE
January 1, 2019
The car is stylish and, not to mention, my favorite color (Charcoal Gray). It’s roomy for a small vehicle and the trunk is nice and deep. Fuel efficiency is amazing. Handling is excellent!
Manny my new sales guy was amazing. He treated my wife and I like family. He made the options available to us so clean and concise. He explained every point and change in the car purchase to us. He left room for asking questions when we needed to do so. Manny was the best!! The finance guy was cool with explaining the details of how and what was needed to be done for the our new vehicle. It was a pleasure to work with him too.
by Cmusser from Kansas City, MO
December 3, 2018
This car is perfect! It has beautiful interior, white leather. With a bonus of heated seats. The gas mileage is terrific since I drive a lot. I would definitely recommend this car to anyone looking for a new one.
I had the best experience with the service here then I have ever had with any other auto service. Nolan was the the best. He cared that I had no transportation and that it was a Holiday. His genuine concern has me coming back for all my service needs and I will purchase my next vehicle there. I had my truck towed to Madison because of how he treated me on the phone. They were so busy because of the holiday, but assured me he would do his best to get it looked at. He called me on an update of getting it in to service, and he did just that. Because of Nolan, they have my business. I bought the truck in Janesville but there is no comparison to Rosan Nissan
We had a great experience with this dealer. They were very nice to work with and treated us like people and not just car buyers. The vehicles they had were all gone over and what needed fixing was done even before they were put on the lot. Very good selection of new and used vehicles.
Best bang for my buck
by LEO4024 from Youngstown, OH
January 1, 2019
The car does very well on gas as a daily driver, but if you want to have more fun sport mode really allows the car to handle and accelerate very well. The car is also very roomy and comfortable. I only regret buying one earlier
They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
Great on gas mileage
by Benny from Alliance, Ohio
November 12, 2018
I have only had the car one week so far, but I am pleased with
how the car handles. I was looking for a car with great gas mileage
so I am hoping this car will do that for me. Comfortable to drive.
I took my car to Kelly Ford for service today. Oil change, tire rotation etc. Brian and his staff took care of it very efficiently. He explained everything and made sure I was informed of the progress. I will definitely be returning to service my vehicle.
I live local and have tried to do business with Crest quite a few years ago several times I could never get the trade-in value by Kelley Blue Book and I could never seem to make the deal this time was different that was my salesman he was phenomenal as you was just a regular guy not a pushy salesman he showed me some great cars I was looking online from other dealers at the same time and his price was right in line he gave me a fair price for my trade in I was extremely happy to buy a car at Crest now I can do all my service local and hopefully buy more Vehicles there now the service department also excellent the car is for my wife so when she went in to get a sticker she said she never felt so taken care of thank you crest great job
Everyone was very pleasant! The entire buying process was relaxed and we did not feel pressured at all! Steven took his time helping us find the right car for our needs.
Newest Car I've ever owned
by MommaBear from Fort Wayne, IN
January 8, 2019
This car meets all my standards & beats my expectations. I've never owned a car with as many bells & whistles as my 2016 Ford Focus. I have a family of 5 and I thought at first it might be to small bc our family is tall & big boned height ranges from 5'11" to 4' tall. We're all very comfortable together in the car. It has so many bells & whistles I'm still figuring everything out the car has to offer lol. It is a very reliable car, great on miles, great on gas I filled up for $17 I was so excited about that. I'm very happy with the car and everything it has to offer.
I ordered a Shelby GT350 about 5 months ago. It came in July 7. I dilly dallied for a while. I finally came to my senses & decided to go for it. Kevin Heath helped me all the way & his brother, Eric Heath took care of Finance. Great people, great dealership!
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