We have previously purchased our other vehicles elsewhere. We had a Ford Fusion that had two different recalls on it and we took it to Pudmann for service. Their service department was excellent and because of that we went to purchase a new vehicle through them. We have never had as positive of an experience as we have with Pudmann Ford. Our salesperson, Elliot was fantastic. The finance man Bill, excellent too. They made the experience so smooth and easy. Every interaction we have had with anyone at this dealership has been great! Would highly recommend this dealership to anyone and recommend them seeing Elliot. You will be pleased.
All the best! That's what we wish our friends, and our friends at Pundmann Ford deliver "all the best" each time we take our car to them for service. They treat us like friends, know our names, show us respect and care. Even the people who are not directly involved with our service treat us that way.
Purchased a new vehicle (An Escape) Looking for and purchasing was not a problem. Everything has been great, Went in at 8:00am, Home by 3:00pm with my new Escape. It’s about time for my first oil change, so customer service, I don’t know yet.
Great experience at Carmax at Mid Rivers in St. Louis. We were looking for a low mileage 2014 Toyota RAV4 and we found the SUV we wanted on the lot. In total it was the fastest we have been in and out of a dealership after buying the SUV.
I had a good experience while purchasing my 2013 GMC Yukon XL. We got a great deal and a good loan package. If you're in the market for a used car, give Mike Kaufman a call. He was a pleasure to work with and obviously enjoys his job. Just one suggestion - the customer lobby could use a popcorn machine. :-) This seems to be a popular addition to a lot of other dealerships.
My experience was great. The Service Advisor and very thorough, and alerted me to other issues that I wasn't aware of. In addition to the Emissions Inspection, the Sales Advisor advised me that one of my tires was in the yellow zone and that I also needed an Oil Change. As I am always short on time...I appreciate the Sales Advisors alerting me, while there in the Shop, so that I could handle/resolve multiple issues during one visit.
Our 3rd purchase from Marshall ford, Jim Parisi was an excellent salesman. A very seamless process, Jim spent extra time with my wife explaining and showing features to make her comfortable and confident in our purchase.
My wife and I found the car we were looking for less than two minutes on the lot. We were able to test drive it rather quickly and the price was right where we wanted. Very pleased with Jarod, Denny and the rest of the team. Thank you.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Buying a car can be stressful, but we had a positive experience at Sunset Ford and with our salesman Tim Stewart. We had an idea of what we wanted, we did our research ahead of time and made sure we were prepared when we arrived at the dealership. It was very apparent that Tim respected our time and wanted to see us back on the road as quickly as possible. He was straightforward with us and was patient with my questions. We would 100% consider returning to Sunset Ford for our next vehicle purchase.
Chuck Is amazing he is honest and friendly it makes the shopping experience fun and relaxing ! This is our second vehical we have purchased from him and fourth over all from Kia ! We won’t go anywhere else ! Thank you
Tom Bedbury was the service manager. He helped me and explained what my Ford Escape needed. He was courteous and friendly. He assisted me promptly and efficiently. My car was completed in the time frame he mentioned. Thank you
Have been dealing with Pundmann since the 1970's for sales and service. I could not ask for a better dealership in every way. They are always been courteous, truthful efficient in there sales and service department. I would recommend this dealer and service department to everyone.
My sales agent was Mike Howe at Pundmann Ford in St Charles, Mo. Mike was an excellent representative for Pundmann as he was not pushy, very knowledgeable of the product, 2018 Ford Taurus, and spent the time necessary to ensure you knew what features were available on the car and what benefits Pundmann Ford offered to their customers. He was extremely interested in providing the best customer service and in meeting the needs of the person buying the car. All of the Pundmann Ford staff I dealt with were very friendly and professional. If I were looking for a car again I would highly recommend sales agent. Mike Rowe. You cann't go wrong with Pundmann Ford in St Charles, Mo. I am telling all my friends and family to go there.
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