AntJuane Peanut Baul and James Hendrix worked with me and provided a fair deal for both myself and the Dealership. Peanut went far beyond the expectations to make sure that I was pleased with the total process.
Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.
Went to buy a 2013 Ford focus used car listed on their website. The dealer was very proactive in fixing an appointment and following up with me about the timings. Once I arrived he accompanied for the test drive. I was good with the car but wanted a better offer which they were not able to provide. But they tried to make be understand why this is the best deal. The dealer was very cordial and showed me few other cars as well. Though I didnt end up getting the car but will like to go back.
Mark was able to find me a xar with really good rebates on it. This helped me as I owed a little more on my trade. This was my 2nd deal with Mark and I would highly recommend him!
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