I am a75 yr old senior on a fixed income. I cannot say enough good things about Boliver Ford in 25 words or less. They sold me a good used vehicle and when it broke down on the way home they paid for all repairs. Thanks to Shane Pattyson, sales Brian Davis, Sales manager, and Dameon Nowlin, managing partner, we now have a work truck to help supplement our income. Who does business like this these days? Just good honest people like Boliver ford I guess.
Our 2015 Explorer stared exhibiting electrical system issues and then wouldn't start. Don Wood Ford scheduled us immediately and diagnosed the problem as a bad battery instead of something more serious (and expensive). So, we'll just add this to the list of positive experiences. It gives us great piece of mind to know that they're there for us in emergencies as well as routine maintenance!
The Gilbreaths: Love our New Ford Explorer XLT !!!
by Bamaboy from Mentone, Al.
April 20, 2018
Excellent Place to buy a new or used car, Staff is very friendly and Knowledgeable, Facility is very Nice and No pressure sales staff made buying more pleasant. Willing to work with you to get you the best price for your money, Highly Recommend! A+ All around!!!
Well I went in for an oil change and was there for three hours because when I had my tire fixed at another location they stripped the nuts and bolts on my tire. The process to get that taken care of was longer than I anticipated but they had excellent customer service. Im so thankful the issue was caught and fixed!
I gave this rating because of the attention, consideration, and accommodation that I received from Rex Aaron. God bless his heart. He took very good care of me. As for Anthony xxxx at service, he did not demonstrate any customer service etiquette to me. I was already upset about my disappointment with vehicles that I purchased just in May, and having so much problems. He got very argumentative with me on the phone coupled with condescending attitude. When I came to pick up my car he completely ignored me, and never acknowledged me, even as as I was saying hello to him. I was taken care of by others. That is not how I know Lincolon.
I took my car to Kelly Ford for service today. Oil change, tire rotation etc. Brian and his staff took care of it very efficiently. He explained everything and made sure I was informed of the progress. I will definitely be returning to service my vehicle.
I’m very satisfied yet again with Troy Burns who put up with me for another great car buying experience. I went back to Greenway for the simple reason that Troy treated me so well the first time I went for my very first new car ever. This second time was just as much of an enjoyable experience. He knows the cars, knows the options, and knows what things are available to you as a customer. He makes sure you know your car inside and out before you leave. I would gladly direct anyone toward him to get you in your new ride. You won’t be disappointed!
Met my sales rep Jason Bonilla at a set appointment time and drove 2 different vehicles I found online. He had them both ready to go we drove both and I picked out the one I liked best and it had a fair price from the research I had done and we did the paperwork and done. I was in and out in exactly 3 hours and hour of that was testing and looking over the vehicles. Smoothest auto purchase I've ever had and I'm 52 and have bought plenty of vehicles. Also the young lady I dealt with at the front desk was very friendly and professional.
This was the second time I have bought a truck from Greenway Ford. Both times I was aided by salesman Caleb Salguero. Caleb made the process extremely easy both times. In addition he made sure the truck was perfectly prepared for me with the additional dealer options installed. Afterwards he walked me through the truck showing me all aspects of it and answered all my questions. He has maintained contact to make sure I was satisfied after the purchase. I would definitely recommend Caleb in helping you through the process of buying your car.
My experience at the dealership was great! They were very quick and very friendly. They also found me the car that I wanted! I recommend Koty. When I locked myself out of my new car, he had someone from the dealership meet me to unlock it. Great customer service.
Patty was very professional and experienced awesome job also very quick and responsive to my questions already recommended my friend. Thank you I love my new car
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