by Eugene & Marlee Cross from Flemington , WV 26347
December 5, 2017
I searched the Ron Lewis Automotive website and after contacting Gayle the sales woman it was a great process from there on. I wanted to go up to see Gayle and even though she was scheduled off she met me there . She is the best by far. I also met scott the general manager which was extremely nice to make everything work out . Betty in finance was so awesome to deal with to finalize it all . I am very glad I drove 90 minutes to deal with them because we are so happy with them and how nice they treated us . Thanks For Everything Folks . The Cross’S
I purchased truck sight unseen on Greg's word and a few pictures. The truck was excellent beyond expectation and the experience was one of the easiest purchases of a vehicle yet. My thanks to Greg, Bob and the rest of the team at Woltz & Wind Ford.
Meeghan Ford, 2551 Memorial Blvd, Connellsville, PA is totally AWESOME, EXCELLENT and OUTSTANDING in their service department. While traveling from Virginia to Michigan I experience a problem with my F150.
When I arrived and went into the service area Dee Knox met me and asked how She could help. I explained I was traveling and the problem. She advised me that a Tech would be back from lunch in about 10 minutes and She would have him look at it right away. 10 minutes on the nose and the tech Stacy Selby commenced diagnostics. In about 30 minutes he had the problem isolated what I needed.
Derek White the other service advisor came and explained what part and the cost of what I required. I told him ok let's get it and he set to work to get the part right away.
While I waited Gail Closkey the Receptionist/Cashier showed me to the waiting area provided drinks and a snack.
I really appreciated the small-town atmosphere and caring they provided to someone who did not know the area and the understanding of getting my vehicle fixed and me back on the road. Traveling as much as I do I have to say it was a wonderful feeling to know there are still folks who believe that their customers come first and their satisfaction is the most important part of their business.
Thank You DEE KNOX, DEREK WHITE, STACY SELBY and GAIL CLOSKEY for your wonderful service.
Where to even begin?! Kristina Bendel is truly a gem. She definitely bent over backwards to get me into the Solomon family as well as the Ford family. She stayed late when I wasn't sure about my decision and needed a second look, she took the time to explain the features, and also took the time to show me around the dealership. I have never purchased a car where it wasn't completely stressful until now. Kristina should train other sales teams on how to make these transactions fun again! Everyone else at Solomon from the GM to the finance manager were all very friendly and helpful, explaining each step in great detail. I will definitely be team Solomon for life!
I purchased a 2014 Ram 1500 from Solomon Ford. My salesperson was Kristina and she was great. After leaving the dealership, I noticed that the radio would shut off every 3 minutes then reboot and come back on for another 3 minutes. It continually did this for the 2.5 hour ride back home. I called Solomon Ford and spoke with the General Manager Greg Solomon. Greg agreed for me to take the truck to my local Ram dealer and have it diagnosed at Solomon Ford's expense. Greg assured me that the problem would be taken care of. I took the truck to my local Ram dealer 2 times to get the diagnosis. It ended up being the radio itself was losing power every 3 minutes and needed to be replaced. Greg stayed true to his words and paid the local Ram dealer and replaced the radio. I have great respect for Greg and all of the Solomon Ford staff because they honored what they said they would do. In today's world you don't find many people that follow through with what they say, but Greg followed through exactly as he stated. I love the truck. THANKS Greg for being a stand up guy.
I was completely satisfied to the point that my wife, Carol sent the sales person, Kristina Bendel, flowers for her excellent service. You could not ask for a more cooperative person. Solomon Ford should be very happy to have someone on staff with her knowledge and professional abilities. Thank You for helping us out in our time of need. Jim and Carol Crockett
They took forever to answer my email, and when they did, the car was gone. When I called the guy I talked to was very pleasant to talk to. Didn't try to sell me his mom.
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