We found a great car at Ron Tonking Hyundai of Gladstone.
by Lidija from DealerRater.com
December 4, 2018
Recently purchased a 2019 Kona. Am driving it for a week now. Excellent vehicle. Looks nice, Gets great gas mileage and fits our budget. Bronson Barlow was outstanding to work with, knowledgeable and polite. Crunched numbers with us and Answered all our questions no matter how many times or how many ways we asked. Ultimately Helped us find a vehicle that suits our needs and fits our budget. Great guy to work with. Thank you. We would recommend this dealership to anyone looking for a car.
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
CARMAX!!! What can I say, but a great place to buy
by lynn from Milwaukie or
March 21, 2017
I have never bought a car so easy as I did here. The process was quick and painless just the way I like it.
The finance part for the car took like a 10 minute process. The no haggle price is the price and there's no back office person dictating the sales rep to get more money more money on the sale. It's all done at the desk you sit at drone start to finish, just you and the sales rep.
I rolled out in my new car in a half hour total..
Loved it(and car is awesome too)
Sam was excellent! He was the first one to ask if I needed any help. 4 days later after searching for cars and no luck. I called Sam. He answered right away and he made it super easy! I now am a happy owner of a 2019 CHALLENGER SCAT PACK RT/ SRT. Thanks Sam for all your help!!! This is my 3rd vehicle purchased at Dick Hannah Dealerships and this last experience was the Best!
This was by far the best car buying experience I have ever had! I was able to get into exactly what I wanted. The salesman was very knowledgeable on their inventory and their process. I felt like I knew everything I needed to know walking out. They were open to all my questions and more then willing to work with me! Awesome experience!!
George mainly helped me with getting what I wanted. He was extremely helpful and friendly. He suggested different options to select the desired vehicle. He also reviewd with me different payment options, and eventually I had an acceptable offer. And the other team members very helpful and very pleasant.
This is my second new Ford Escape that I have purchased from Courtesy Ford. The employees that we worked with were very friendly and nice. I and my son, had a very pleasant experience and I would recommend this dealership.
I???ve come to expect great service at Courtesy Ford in Portland and my recent experience buying a previously owned Fusion was no exception. I and my daughter, for whom I was co-signing for the purchase were treated with the greatest respect by everyone we dealt with. I will always return to Courtesy Ford for my autos and trucks.
Visited to see what vehicles were available.I had been to about 4 other dealerships and Jesse Greeley greeted me and was very friendly.He was the only one out of the others that called me back.I am and was very pleased with everyone there I came in contact with.All very helpful.I was able to take the vehicle home with me the same day I returned to test drive the vehicle An incredible no pressure or stressful experience.Thank you Jesse Freiley.
Poor customer service and attitude after wrong part was received. Would not make accommodations after truck was there for several days for repair.
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