Awesome experience at Broadway automotive. Had the pleasure of working with Lee on the purchase of my Jeep Patriot! He was so helpful with finding exactly what i wanted and always kept in touch. Will definitely be back in the future!
Good experience buying a Sonata at a fair price. I would consider shopping there again. Was upsold on extras after agreeing to price on car and trade-in. Not unreasonable to be upsold on additional warranty coverage etc, but I declined all of them as I wasn't looking for that.
Jack Caldwell went above and beyond to assist me with my vehicle purchase. I live in North Dakota and Jack did everything in his power to make the long distance purchase easy and smooth. Highly recommend!
Jack was amazing! Very knowledgeable, knows the industry very well. Also, very respectful and patient with me. I knew what I was looking and he provided me with all the available options. Got the Ford Fusion I was looking for!! I love my car!!
Our sales person, Lee Yang, was incredible. He kept things simple, answered all of our questions, and made the the car buying experience painless. We highly recommend Lee for anyone looking to buy a vehicle.
Happened to be on a walk with the wife and came across a truck I liked. The salesman came out and was very friendly and not pushy at all. Took a week for me to get back for a test drive. After the drive I decided the truck was for me. I did some quick little question answering to get the ball rolling. By the next day at 1:30 I got a text that I was approved! After work I picked up my new truck and dropped off my old truck that they took in as a trade. I would highly recommend them if you are looking for a nice used vehicle! Thanks guys!
We have speen shopping around for a particular nice used truck and Horn Ford had one. We visited them on a Saturday and were treated very friendly - no high pressure. After a test drive we talked about the purchase of this vehicle. By Wednesday of the week we decided to make the purchase and the next Saturday we picked it up. Again, a very easy visit with the truck prepped and paperwork ready. After driving the truck home (3 hrs) and on the next day, we found a new issue with the truck. We informed Horn Ford of the issue and even though they were not obligated, they really stepped up and helped to resolve the issue. Much appreciated!
This place is excellent! We had a HUGE problem with another local Ford dealer, not Bergstrom owned, and Ford Bergstrom in Neenah stepped up to help us out in any way they could. Specifically Mark (service manager) and Rick in sales. Both excellent, professional, and great to work with! I cannot say enough good things about how things were handled from start to finish. Highly recommend!
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