Had a great experience buying a used car from Steven after my car was totaled. He was very helpful and not pushy at all like some other car salesman I had encountered. He was very transparent and put up with my many questions like a champ!
After having my last pickup decide to retire after 24 years, I was at a loss to find a replacement. In my search, We visited West Herr Ford in Hamburg, and came across Steven S. After a couple of visits, my wife and I selected a used pickup that was in very good shape. Steven went out of his way to get the vehicle prepared and the purchase completed.Thank you Steve.
Cannot day enough good things about salesman Pete Reiter. Car salesmen have been known to be deceptive, but this was a man who went out of his way to be up front and honest with me and helped me save money in any way that I could. I would highly recommend Pete to anyone. Will be telling both my friends and family to invest in Ford and go with Pete Reiter when looking for their next vehicle.
West Herr Ford of Hamburg definitely has the best selection of used trucks in our area. And the service was absolutely amazing. Vaune Gresco is great to work with when buying a vehicle. Vaune found me a truck that was exactly what I’ve been looking for.
Jonah at West Herr Ford was fantastic.
Patience and honesty is what I expected and that's exactly what I got. A no pressure sales experience that proved to me that he was willing to work with my requests and genuinely tried to be a problem solver. Great experience!
Honestly the best car buying experience ever! Our salesman Todd was courteous, personable, patient (we brought a two and six year old with us) and an all around great guy to purchase from!! We will absolutely buy another car from them in the future! Highly recommended from a family that purchases a car every few years!!
Towne Ford definitely did not disappoint!! I went in looking for a new car and walked out with a vehicle that is perfect for me and my family. Customer service is excellent and everyone was friendly and smiling. Extremely pleased with my Towne experience.
The service dept. forgot to put my next oil change mileage sticker on the windshield. It always seems I get a bunch of service coupons via email, right after I have service done to my car, not before the service.
Over the past week we have had both of our vehicles into DeLacy Ford for routine maintenance. We could not be happier with the quality of the work, and we were absolutely blown away by the manner in which Ray took care of us.
By far the best service we have had in years!
I'm retired but I still like early appointments when I need service. The service member was courteous and polite and explained what I was having done. I waited for my car and I had a pleasant & brief wait while chatting with another customer. My car was ready in an expected amount of time. Very satisfied with their service department & employees.
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