I had been looking to purchase a Ford Edge for about 6 months and I do my homework when spending that kind of money. I found a good deal at Mark Moats and even drove nearly an hour to test drive it. I worked with Phil Hagelberger who has years of sales experience and knowledge. Phil was not pushy and I fell like I got an honest deal unlike some of the other dealers I had dealt with when looking.
by KATHY_CRITES2007Harleyrose2018 from DealerRater.com
December 1, 2018
Dennis Recker is one of the best sales reps, I've gotten two vehicles through him, he and the team has made it so easy to work with Ford. They made my time important , always making sure I had all the info that I needed on the autos I wanted. I would send any family member and friend to then.
Dan & Johnny couldn't have been more helpful. Dan Hall was in constant contact with me and kept me updated all along the way. I had prior credit issues & most salesmen don't work as hard as he did when they come across clients with problem credit! That wasn't the case with Dan Hall at all. He went above and beyond for several days until I had to call off an Awesome Deal he had worked out for me because an emergency came up which I had to put my downpayment towards. That wasn't Dan's or the Dealership's fault it was my personal issue. Ben Davis Auto Group and Dan Hall greatly Deserve this review because of ALL the Very Hard Work they put into my deal I should have been able to make happen! I will return there when I have that downpayment again!
Not only did we find a great car at an excellent price, our salesman, Toby was very knowledgeable, friendly and never pushy. The financial officer, Brad, was able to find is a great rate on financing as well.
Best dealer I dealt with for a long time . Thank you so much Jill for very smooth and fast transaction . Came from all the way from Swanton,OH to purchase a car and it was will worth the long drive . The car (Mercedes - Benz) is in perfect condition,
I recently purchased a 2006 infiniti g35 from Ben Davis Ford. I worked with Doug Dodane and Jeremy Driscoll. My car encountered a minor repair needed after purchase. They took care of the situation. And really went above and beyond. If you want to buy a car from a dealer that stands by their cars this is the place. I will be a repeat customer for sure. I drove over 100 miles to get the car and it was described perfectly. Thanks again guys!
We didn???t find what we were looking for on the lot. They went above and beyond to find exactly what we were wanting. We were a bit skeptical about purchasing a vehicle this way, but once it arrived it was exactly in the condition as they stated. Fast friendly service! Thank you Randy & Toby!
We were looking for a good used vehicle for our college bound student. Logan Kimmell went above and beyond in helping us find the right one in our price range. Thank you for all the help and excellent service.
I was looking for a used vehicle to transport myself and dog in comfort for a monthly drive of about 300 miles each way. I found a perfect 2009 Ford Escape (the 2009 Escape still had a high roof, all amenities, front wheel drive only, low mileage, a popular and dependable 4 cylinder and great seat comfort & support). The sales staff was friendly and very knowledgeable about the vehicle. Their sales application was only 1 page and with a 25% down payment (not mandatory) and my decent credit, financing and the whole purchase experience was easy and fast. They also knew the history of the vehicle since it was originally purchased there which was also very helpful. They also knocked off several hundred dollars and the vehicle had new tires, wipers, battery, etc. and was very clean. After the purchase, there was no second guessing. I was happy about the vehicle and am confident it will serve our family for years.
I HAVE ALWAYS BEEN PLEASED WITH THE SERVICE. ACTUALLY HAVE NOT HAD MANY PROBLEMS, ONLY THE REGULAR SERVICE NEEDS. SERVICE MANAGER IS VERY NICE & HELPFUL.
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