I was treated with great respect and every aspect of my repair was explained in detail. Constant communication and updates about my repair was made to both my self and my husband. I will make sure that if my car needs repairs again I return to Fayetteville ford!!
Went in to service for a oil change and, to have air put into my tire. Asked about a wash and vacum outcar . The service was carried out as requested. This service I received was very good. I will be back.
Purchased a used car from AutoNation, Union City, Ga. They tout that they do a "rigorous inspection" on their vehicles before offering them for sale. If that's the case, then why was one tire found to be installed wrong (directional tire and the "inside" marking was facing out). Two tires were way overinflated to 54 psi, one tire was underinflated at 24 psi and only one was pretty close, at 34 psi. When I checked the oil at home, I found the car over a quart low on oil. Had to make a Wal-Mart run to pick up a couple quarts of Mobil 1. I'm not sure what they deem "rigorous", but if they don't even check tire pressures and fluid levels, well...…….
I know this dealership is busy but no reason for employees to stand at each other’s desk, talking and ignoring the 5 customers you have in line. That was until James came back from lunch and took care of everyone. I do rate Mr. Briggs 5 stars.
I used cars.com to find the best deal on a used 2018 Ford Expedition limited with rear entertainment system. Allen Vigil matched the CarMax appraisal for my trade in, and we were able to negotiate the deal and financing we wanted. There were a few things about the used car I wish they had disclosed before we from 2.5 hours to see it, but they were quick to fit them.
Just bought a 2018 Mustang GT and Glenn Benedikt was very knowledgeable about Mustangs. He never once pressured me into buying a car. Would definitely recommend him and would do business with him and the dealership in the future.
Treated very well by Adrian Campbell, he listened, understood what we were trying to accomplish and stayed true to our request. Really appreciate the fact that there was no pressure to push us towards something outside of our request.
Needed a battery ASAP. Stopped in to see when I could get one installed at 5:00 pm. Heath said they could do it right now. No appointment needed. We were out before 6:00. A $20.00 rebate and great warranty made the deal even sweeter. If you have a Ford don't bother shopping around like I did. Just go here.
We purchased a 2017 Limited Explorer in February. They sales team was great and very easy to work with. Had a minor issue with the car which sometimes happens with a used car. I contacted Rusty and his team, they have been great getting the issue resolved. Everyone from sales, service and management! Thanks guys!
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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