5+ Star for Sales team. Great experience. Works well with customer. Paper handling and title/registration dept "upstairs" is AWFUL. 1 month from buying and still not received papers. False promised 3 times already saying its mailed out (outright lies). Everytime you call they have excuse for lying previous time. Now my tag expires in 3 days with no papers in hand. That's the "LEGENDS WAY" I guess..
I had been looking for an affordable, yet high end Lexus that was in my budget. Myron helped me find this vehicle and made my car buying experience a fun, relaxing an enjoyable experience! Go see him today for your next vehicle!
I am satisfied with West Herr for their prompt attention to my needs. I am a busy career person and don't like to waste time. They delivered cars the next day; I realized I preferred a different make/model following a test drive. They didn't complain so they delivered a different make/model the next day. After the test drive, I immediately purchased a brand-new car that matched my needs and drove home with this "dream" car that night. Within a few days, my goal was accomplished. The team was professional, honest and caring. I strongly recommend West Herr. I'm happy I made the right decision. Thank you!
When the manager takes the time to meet you and simply say thank you for stopping by - to me that is important. No pressure at all, just helping me understand the process and finding the best deal possible. My wife and I were considering the Escape to downsize from our minivan, we were presented with a great deal. However, in the end we decided to keep our current car. We will definitely return when the time comes.
Drove from 2.5 hours away to complete a new car purchase. I've bought and leased over 20 cars in my lifetime and this was by far the best experience ever. Rob was upfront, wasn't into selling but earning my long term business. Very happy overall and LOVE my new car.
Walked in told them exactly what I wanted and where I needed to be to make a deal and it happened no games no wheeling and dealing. I've been working with Kevin Bancroft for years and he still works for empire keeping going above & beyond to keep the customers happy.
Papa is a disabled Veteran in the Clyde Lassen Nursing Home, however, the grandchildren have named his truck "Forest" and we want it to "keep on running". My son diagnosed it is a intake manifold or a thermostat sticking with the steam appearance and the "check gauges" caution light. Rather than having him work another project into his schedule, Palm Coast Ford Service had "Forest" on the road again in less than a week. Everyone is happy and I am able to drive "my man's" truck with the grandchildren safely to Scouts, horseback riding, the beach and even church. They love riding in "Forest" and the children at the bus stop sit on the tailgate waiting for the bus. Forest is abused, but loved and has low miles so I can save the 2018 Ford Escape for the trips to St. Augustine nearly daily. Thank you for your caring attitude. YOU ARE OUR "GO TO" DEALERSHIP FOR ALL OUR VEHICLE NEEDS!
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