Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
The last 3 cars I have purchased have been from Car Max because I knew no matter the gender of the buyer, we would pay the same price. Sadly they did not have the year and model I was looking for. I went into a Ford dealership closer to my home and once I figured out that they wee attempting to play numbers games with me I walked out. The following week I went to Mac Haik Ford and met Mr Ellis Joubert. He was honest and understanding from the beginning to the end. He was able to locate the model and color I wanted and I got it at a fair price (I had done my homework on the internet prior to stepping foot in any dealership). I would highly recommend him to anyone that hates dealing with car sales people and the games that they play. Thank you so much Mr. Ellis, I love her!
My experience was excellent! Mr. Eddie Washington was our salesman and he treated us very well! I would definitely recommend this dealership and salesman to anyone. Im looking forward to more great experiences with Northside Lexus in the future.
We returned to Northside Lexus because we had previously bought a car from them and have had marvelous service. As before, the salesman, Michael Van Cleave, was very thorough in giving us options for the cars we were interested in. When we picked up the car, David Ortiz, our delivery specialist, was very patient in his instruction style and gave us plenty of time to absorb all the new information about the new 'gadgets' in the car. Overall, we can say that we would definitely recommend this dealership and its employees!
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