Had a good salesman and he helped us find what we needed. HOWEVER... the finance guy I believe deceived us. We asked for one term of financing at a certain price but he sold us some extra protection that brought the overall cost above our original number which we understood, but he sold us the additional coverage and upped the term of our payments by 9 months... said he told us but neither my wife or I remember it that way. I thought it was a bait and switch. Went back in and cancelled all additional coverage and he was clearly pissed we had found him out. Lesson learned ... never buy the additional coverages they sell!! I’ve bought several cars from this dealership, but will probably never buy another one there again because of this experience.
I called and told them what I wanted and they had it ready for me to test drive. They answered all my questions. The process was seamless. They asked me what I felt was a fair deal and we were able to compromise and I felt I got a fair deal. I love my truck. I left with a truck I love and that night I left but it was the start of a long time relationship with this dealer. Mackenzie was so helpful to me. I did not feel pressured.
My wife and I were extremely pleased with Mitch and the team at Ford of Londonderry. The selection was great, the process was easy and knowledge of the car was very high. Thanks for a (very rare) super car buying experience.
Very happy with the staff at the dealership. Went to other Ford dealerships and picked this one to buy my new vehicle. They had a good amounts of choices to choose from in the vehicle I was looking for.
If you need a vehicle this a great place to go. Bruce boutin was very helpful and friendly. I would recommend this dealership to anyone who wants fast and friendly service. I will be going back when I???m looking again.
I was searching for a car with difficult criteria, but found one in Best Ford's inventory. I live over 100 miles away (and in a different state), so I called to sort out the logistics. They were very helpful and worked things out to minimize the pain associated with the distance.
They had the car right in front and waiting when I got there, allowed me to take as long a test drive as I wanted, answered questions, and had their shop look at a minor issue while I was there. We negotiated a reasonable price, and they even offered to deliver the car (over 100 miles) for less than I was expecting.
Overall, a great experience -- and I'm very happy with the car!
I recently purchased my Jeep Cherokee here and had a great experience! All of my concerns were addressed without hesitation. Everyone was extremely professional, patient, and kind. I highly recommend this dealership to everyone.
My son and me went to Autofair ford of haverhill and where greeted by Glen Davis he was extremely helpfull and knowledgable and was a great help in finding and helping us find a used car for my son once purchased he was great help and finishing all paperwork and purchasing of the car me and esp my son was extrememly happy and greatly appriceate all of glen davis help and would recommend him to anyone looking for a great salesperson at autofair ford of haverhill..
We've bought over 6 vehicles from McFarland because everyone us nice, understanding, not pushy and friendly. I never feel rushed to make a decision. We will keep going back. I even recommended them to my daughter. She ended yoo trading her 2012 edge for a 2015. We both received great deals.
Honest people doing and honest job, that's why I drive from another state to have my cars serviced by them.
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