My truck was in the shop longer than stated. When I returned the loaner vehicle, the service technician inspected the loaner vehicle with a fine tooth comb before giving me the keys to my vehicle. I had left some papers in the loaner so I went back. There was a gentleman returning a loaner and picking up his vehicle. The service technician asked the gentleman was everything ok and is the tank full. The gentleman said yes. The service technician handed the gentleman his keys and said thank you. The service technician did not inspect this man car before he was given the keys to his vehicle. Maybe because I'm a woman? Maybe because I'm an African American? Not sure, however, this didn't sit well with me.
We bought 2 used cars just a few weeks apart (one for me, one for my son), and the experiences at the 2 different dealerships could not have been more different. We will come back to Rod Baker Ford again and highly recommend this dealership. We worked with Ryan in sales and Steve in finance. Both were very personable, answered questions, and explained everything very thoroughly. We never felt pushed, and we sincerely appreciate how careful Steve was when explaining every aspect of the financing, especially because at the other shifty dealership , that other finance person tried to cheat us in multiple ways so we had to triple check the math and have inflated charges removed. The interest rate we were given at Rod Baker Ford was 4 points lower than what the other dealership gave us, coming from the same lender and using the same credit score and a similar car price. Car buying can be a very stressful situation since it is such a huge purchase, and you really want to buy from people who are trustworthy. The staff at Rod Baker Ford are good people -- it's worth it to check them out even if it is a drive!
I recently purchased two vehicles through Gjovik Ford and the experience was fabulous! Rob Bentley and the rest of the team made the process effortless, enjoyable and pain-free. Rob went above and beyond to ensure our experience was perfect - and he succeeded. Our sincere thanks to Rob, Lou, Eric and the rest of the team at Gjovik Ford! We'll be back!
This is the fourth vehicle that I have purchased from Gjovik Ford. Iggy Campos has sold me all of them and besides being extremely personable, I have found him to be knowledgeable about the products he sells. I have also found the deals to be fair and the process to deliver the new car to be top notch.
I’ve had previous issues with my 2013 Ford focus ST Turbo, however that car knowing I have a peace of mind that they will take care of it for my son who is taking it to college in Florida I decided that instead of a Chevy Camaro I would give for another chance I’m a previous for the owner on my new 2018 ford GT 5.0 fastback is absolutely divine ! Ford has taken care of me as a customer my hat goes off to Tom Conlin the GM Rick Segvich the sales representative whom I only deal with exclusively and Sherry the service manager.....Eric is Sales the Manager as well!
I was looking to buy my very first car and this was the first place I went, and I am so glad I did. The process was so easy, and I felt very welcomed. The whole staff is wonderful, helpful, and patient. I never felt pressured. They made it so easy and I will be back over and over again.
I was Completely Satisfied and I Definitely Recommend this dealership to everyone. The salesman was very polite and listened to what I wanted and needed in a vehicle. The process was simple and easy. I am very happy with my new car.
I had a great experience with buying my first car at Fair Oaks Lincoln. The salesman Joe F, the Manager Rodger, and the Finance Manager Felix made this experience nothing short of amazing!
They worked extremely hard to get my approved for an auto and to get me the best interest rate possible. I appreciate their hard work, exceptional customer service skills, and efforts to make me as comfortable as possible. Fair Oaks will definitely be my place to purchase vehicles in the future.
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