This is the first and only review I have ever written on the internet. That being said, you will see how strongly I recommend them.
My wife and I recently purchased a Suburban from Hatchco. We were looking for a Suburban for sometime. We had been to the big guys. We went to the not so friendly guys, we went to a lot of places.
The problems with the big guys are; large fancy buildings that they have to flip the bill for. Who flips the bill? The customers. My least favorite answer when buying a vehicle at any dealer is the dreaded
LET ME ASK MY MANAGER.
I don't know what goes on when they ask the manager, but I bet it looks like a scene from a comedy. The manager daring them to see how long they can keep you there, and betting on how long you have until you break.
I never heard, not onetime LET ME ASK MY MANAGER
We had a very nice vehicle that we traded in at Hatchco.
At the other dealers I would have to sit and dicker back and forth to get them to offer me insult after insult for a trade value.
Hatchco offered a very fair trade value first time no dickering.
The sales team at Hatchco were a buyers complete dream!
Fair, honest, and most of all friendly.
Pricing on Hatchco vehicles is spot on.
We live 60 miles away from Hatchco, and the next time my family or I are looking for a vehicle. I guarantee I will start my search at Hatchco with Morgan.
We love our Suburban
I would like to say thank you Eddie Castrejón. He really gave us the comfort of helping us buying a car, explaining in details and patiently giving me the right information that we needed to purchase the right vehicle for my family. Thank you again for such a great service and appreciate all the help he gave us and all the help the dealership gave us in Costa Mesa. Thank you.
Charles Brown purchase of a F150 extended cab 2018
by Charles Brown from Scottsdale, AZ
December 4, 2018
The salesman, whom I have forgotten his name was outstanding. He drove with me to get my second trade in and drive it back. We then found the truck on the lot across the street I wanted. I met with the sales manager and the senior manager. They were both excellent. I made the deal. We always would want more for our trade in but I felt all three gentlemen took good care of me and I am happy with the purchase. I was shocked that my credit score of 810 only got me an interest rate of 5.5%. I contacted several lenders last week and was offered 2.5%. Would like to waive the prepayment penalty and not pay so much interest on my first payment if possible. Other than that, I was very pleased. My very close colleague is former President of Ford Steve Lyons, and I told him the same info after my purchase.
As Brit’s new to the US we needed help navigating buying a new car. Morrie’s were fantastic through this process and helped us every step of the way. A special shout out to josh who was kind, patient, informative and great to deal with. We love our Ford Explorer and recommend this car and dealership highly.
If you're buying, call Brian Giroux. If you're taking your car in for service, use Alan Solis. I've purchased two cars from BMW of Austin; both of which were great experiences. Brian was knowledgeable, helpful, not pushy, and was super polite to me, my wife, and daughter each time. Alan Solis in service is also amazing. He's kept me informed every time I take my car in, made sure I had a loaner if it was a longer appointment, and breaks down what can wait, and what needs to happen now. Both of these guys are phenomenal and I HIGHLY recommend them.
I had been looking for an affordable, yet high end Lexus that was in my budget. Myron helped me find this vehicle and made my car buying experience a fun, relaxing an enjoyable experience! Go see him today for your next vehicle!
I used cars.com to find the best deal on a used 2018 Ford Expedition limited with rear entertainment system. Allen Vigil matched the CarMax appraisal for my trade in, and we were able to negotiate the deal and financing we wanted. There were a few things about the used car I wish they had disclosed before we from 2.5 hours to see it, but they were quick to fit them.
Service was completed much quicker than expected. Passenger side airbag was serviced per Honda recall, and multi-point inspection was completed. I did not expect this inspection, but was quite pleased with it.
Customer service was excellent. I went there in the morning around 1145am and was able to drive home my car around 2pm. They were serious and was ready to work with me of any deposit amount I had. Car2sell is recommendable.
I had test driven a Ford C-Max Energi in 2014 and completely fell in love. I knew that was the next car for me. But unfortunately do to timing and circumstances I was not able to buy one. Still, I knew this would be my next car. Whenever I would have a bad day, I would go on Ford’s website and build the car I wanted with all the options and colors choices I wanted. I even saved one of them I had built in a pdf file to reference when I didn’t have internet connection.
This year when Ford announced they would no longer be producing the C-Max in the US I knew it was time for me get my dream car. I went to a local dealership and got the run around. They said since the car isn’t being produced, they can’t get the car with all the options I wanted. They tried to get me to compromise. I felt uncomfortable and pressured into something I didn’t want to do. I left in tears thinking I would never own the Ford C-Max of my dreams.
Then my boyfriend called and said he found a nearly new one in New Hampshire in the exact color with all the options I wanted. He started making the calls on my behalf. Craig the sales representative was always available and even though the transaction was made across states, made me feel like I was sitting right in front of him. The entire Portsmouth team did their best to answer all my questions. Signing the paperwork was seamless and easy. They even set up delivery from NH to TX. When my car arrived before I thought it would, I was overjoyed and estatic.
Thank you for everything you did to make my dream a reality. You really are the best. I’m a Portsmouth customer for life.
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