Different from other local Ford Service Departments, this one treats you like you want to be treated! Astounding to find anymore, but today I experienced it. I dreaded taking my car in for recall repair because of past experience at Liliston Ford, but Bayshore was different! Treated me with courtesy and respect, and my car was handled with care. They kept their promise on how long the repair would take. If you have been to other Ford dealerships in our area, don't think they're all the same. Bayshore proved they're different! Thank you Brett and Pat. I look forward to returning to Bayshore Ford to have my vehicles serviced in the future. It was worth the drive!
Just bought a used 2014 F150. The dealership sold me a truck for a fair price over the phone and held it for me for a couple of days until I was able to drive from Maryland to get it. The sales lady, Marie, and sales manager, Joe, were friendly and not pushy which I appreciated. The truck itself was in better condition than I expected.
Buying another car from Robin Ford. Salesman (Rich) was great and very patience. Jim (Finance Mgr) worked with you to meet your financial goal. The whole team is knowledgeable, professional and friendly. Wouldn't go any other place.
Came in looking at several models. Jim the sales manager helped me narrow down some options, kept me in my budget and I’m very happy. I would recommend Robin Ford to everyone looking for a small, friendly, mom and pop dealership. Everyone bent over backwards to help me out. You’ve got a customer for life!
Our experience at Robin Ford on Saturday, 9/8/18, was very positive. Rich Small was very helpful and patient, and was very familiar with the car we were interested in. Our time on Saturday was very well spent, and we look forward to many years of satisfaction with the vehicle we purchased.
After having a very bad first experience at a previous dealership, I went to Robin Ford with a cautious mind. I immediately felt at ease with Dave Adler helping me with all of my car buying needs. I went in with the idea of purchasing a new 2017 leftover vehicle due to budgeting purposes, and I left the dealership with the purchase of a new 2018 vehicle with a better package and still in my budget/affordable price range. Himself, along with the finance department, helped to make my first large purchase as a recent college graduate as simple and enjoyable as possible. Thank you!
I gave this rating because of the attention, consideration, and accommodation that I received from Rex Aaron. God bless his heart. He took very good care of me. As for Anthony xxxx at service, he did not demonstrate any customer service etiquette to me. I was already upset about my disappointment with vehicles that I purchased just in May, and having so much problems. He got very argumentative with me on the phone coupled with condescending attitude. When I came to pick up my car he completely ignored me, and never acknowledged me, even as as I was saying hello to him. I was taken care of by others. That is not how I know Lincolon.
I do not know where to start. Alex and the team at Pacifico Ford got me out of a vehicle that I have been trying to leave behind for 2 years. Not only did they get me out of my old car, but into a brand new Ecosport. Thank you Alex Happy Holidays
Wendy was very knowledgable with the F-150 Platinium in which we purchased. She made the process of purchasing a new vehicle very easy! Her help with setting up and going through all the truck's technology was exceptional.
Wendy was an excellent salesman. She was knowledgeable and caring. A very good listener. This was the first car I ever purchased on my own. And I???m old! It was a great experience for me. Thank you to all!! Will tell everyone to go to Paoli Ford.
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
I did an 100 mile search for a specific vehicle I was looking to purchase. I found the newest model, with low miles and cheapest price at CarSense. I called and made an appointment with Mike Hallman. Mike was great to deal with and was very helpful with providing information. My experience consisted of the following:
- The car was practically brand new with very low mileage.
- The price was the best within a 100 mile radius.
- I was genuinely surprised by the amount they gave me for my trade-in. I'm use to getting low-balled on trade-in's not MORE that I expected!
- Test drove the car and committed to the purchase. Mike searched several financial institutions and got me a great rate.
- In and out of the dealership in record time.
Just a great experience all around. I feel that I got a great deal. No haggling on the price or trade-in removes the stress from the process. I guess it helps when the price and trade-in are generous and fair. I would recommend CarSense to anyone looking for a new vehicle. By the crowd of people at the dealership, I think many people would agree with me!
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