I had test driven a Ford C-Max Energi in 2014 and completely fell in love. I knew that was the next car for me. But unfortunately do to timing and circumstances I was not able to buy one. Still, I knew this would be my next car. Whenever I would have a bad day, I would go on Ford’s website and build the car I wanted with all the options and colors choices I wanted. I even saved one of them I had built in a pdf file to reference when I didn’t have internet connection.
This year when Ford announced they would no longer be producing the C-Max in the US I knew it was time for me get my dream car. I went to a local dealership and got the run around. They said since the car isn’t being produced, they can’t get the car with all the options I wanted. They tried to get me to compromise. I felt uncomfortable and pressured into something I didn’t want to do. I left in tears thinking I would never own the Ford C-Max of my dreams.
Then my boyfriend called and said he found a nearly new one in New Hampshire in the exact color with all the options I wanted. He started making the calls on my behalf. Craig the sales representative was always available and even though the transaction was made across states, made me feel like I was sitting right in front of him. The entire Portsmouth team did their best to answer all my questions. Signing the paperwork was seamless and easy. They even set up delivery from NH to TX. When my car arrived before I thought it would, I was overjoyed and estatic.
Thank you for everything you did to make my dream a reality. You really are the best. I’m a Portsmouth customer for life.
First and Great Car
by Venoxium from Morrow,GA
January 12, 2019
First car ever owned. Specifically I have the Ford Focus 2018 1.0 Ecoboost. It’s automatic transmission and have great features for new drivers and has been really reliable. I plan on putting more miles on it and updating this but so far it’s been amazing. Only issue I have is I wish the lower end models still had Sync 3 as this car doesn’t support Apple CarPlay.
David B was great to work with. Spent quality time showing me the all the awesome features the car came with. There was no pressure in making my decision. They are lucky to have such a caring salesperson like David
Great car, great price
by Warddw1526 from Belleville, Ontario
December 17, 2018
This car is great of fuel. Had the ability to get going when we need it too. No regrets in buying this car. Love the Focus.
Our buying experience was very comfortable, relaxed and friendly. Their no hassle, no negotiations business model was a very positive experience for us. We will be back.
Love this car
by lovmycar from rockford, il
December 15, 2018
I like smaller cars, but I'm 5'10" with really long legs. This car is very comfortable.
It gets better gas mileage than the estimate on the sticker.
I got the hatchback, it's great for hauling large items.
While it's not the peppiest car in the world it gets the job done. Great on corners. Drivers view is not impeded like I found in many cars I tested.
If you want to have long legged people in the back seat I'd look elsewhere.
The buying process was very smooth. Sales department is approachable. The service Manager could use more training this would lower the amount of drama when dealing with problems. The over all manager was awesome.
Ford Focus is fabulous.
by Sally B from Metamora
December 11, 2018
The car is wonderful . It will take me awhile before I learn everything the car can do. The car rides quietly and has so many wonderful features.
It helped that I work with the brother of one of the sales team (Mark Weatherby) so I dealt with him most of the time. When I got there the car I had looked at on-line was all ready for me to test drive. When I decided to purchase the car the process was very easy. The longest time I had to wait was about 45 minutes while the credit check was performed. Once that was complete it was straight-forward for the final paperwork and I was able to drive the car off the lot. Total time from arrival to leaving was 2.5 hours. BUT, I knew what I wanted and didn't have to search and test drive multiple cars. I have already recommended Portsmouth Used Car Center to a friend of mine who lives in New Hampshire.
Stopped there last Wednesday. Vehicle advertised on the internet.
Spoke to Chris senior in sales.
He said car was already sold, but there was no sold sign on the car nor was the ad removed. He was not too cordial or anxious to find something else for me.
by Asmiles from Akron, OH
December 27, 2018
I love this car. It is very reliable and efficient. Its more spacious than I expected and it handles well for all of the traveling I do
Went to the quick change lane, welcomed, they serviced my car while I waited, kept me informed as to how long it would be, gave the car a wash, oil change, recall service and I was out of there in less than 2 hours. Will be back!
We have been buying vehicles from York Ford since 1998. We absolutely love going there because it has always been a stress free process. Jim Fauci is extremely knowledgeable in all the vehicles we were looking into. I have always been in a pickup truck and he helped me choose the right vehicle to transition into. He has text me a few times to make sure I was happy with my choice. He is all around a great guy. Cheryl in finance is so personable and friendly. She explained everything thoroughly. Mr. York personally asked me how I liked my new vehicle. He wanted to know if I was happy with the whole buying experience. I could not be happier. The whole staff is very courteous and friendly. They make you feel right at home. I had to go to the service dept. (my son’s car) and Melvin was extremely helpful, knowledgeable and friendly. If you are looking for a stress free, no pressure buying experience, then York Ford is the place to go. If you need service for your vehicle, York is the place to be. Whether you need a new vehicle or service to the one you have, you’ll be in great hands at York Ford! Thank you
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