Used 2018 Ford Focus for Sale in Saugus, MA

Very professional. They provided a great experience. Jason was very pleasant to deal with. He was upfront with us about the pricing, and able to answer our questions. No fuss, easy car buying experience.Car was as promised flawless and a great deal.

Perfect size for me. Loaded with all the cool new feature - sunroof, Bluetooth, heated seats and steering wheel. Excellent gas mileage. Loads of storage in the trunk.

Recently went in because my son referred me here he told me that the guys here work hard to get customers into a vehicle and that i would likely leave with a car. I spoke with a young man named Jonathan but they called him pachy, and let me tell you he was extremely helpful he made the process simple and presented me with a lot of options and tried to make sure i was getting the best deal. Unfortunately my credit/financial ability kept me from making purchase but I appreciate the efforts of Pachy and the supporting staff. If your in the area and looking to capitalize on a good deal and a friendly, cooperative staff don't over look auto fair ford in Haverhill. Ask for pachy even im sure he can help you.

I love the brakes and the take off. it is a smooth ride and does not feel like a small car. The trunk is small but serviceable but the overall look is sporty.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This car has everything I was looking for. The heated seats, and mirrors is an excellent option. The stereo system sounds fantastic. It's very sharp looking and the gas mileage is a plus. I love this car.

You guys rock 👍. Most curteous, helpful and calminlgy understandable with the customer(s), waiting time is very reasonable, if you can???t wait, book ahead for that loaner or their shuttle driver will take you home and come back and get you when repairs are completed!

it is very comfy and hopeful well have this for a while and look forward to dealing with these men that work at poway dealership in the future due to the amazing service

This is a good vehicle aside from the eco boosr engine. I do not like that when someone pulls out in front of you the engine shuts off when you hit the brake.

I recently reached the end of my lease with a competitor. After a very disagreeable experience with the dealer that I leased the car from, I visited Jack Madden Ford in Norwood Ma. The experience was a joy! I found the cooperation, and willingness that was not to be found at the other dealer. Our sales representative Paul Fioreza was friendly, knowledgable, and had a very relaxed attitude. I despise high pressure sales techniques, so Paul was just the kind of sales rep. that I enjoy working with. Along with sales manager Chris McLaughlin, Paul and he were able to make this lease work for me, and made this an enjoyable experience! I will be promoting this dealership , and their excellent staff to everyone I come in contact with who needs a car, without the high pressure tactics of the majority of dealerships!

I purchased this vehicle with 250 miles on it. Wasn't sure what to expect because of average reviews. The vehicle now has over 8000 miles on it. I live in a northern climate. Over the summer the mpg was just under 40 mpg city/highway. During the winter it dropped to just over 34 mpg. So needless to say I am very happy with the mpg. It has a 4 cylinder engine but with the get up and go it has youd never know it was a 4. No problem merging onto the freeway at all. People complain about the leg space in the back seat. If you are awkwardly tall like 6 ft it might be an issue but I think there is plenty of room. I love the comfort of the front heated seats and the beautiful handling of the car. All controls are easy to reach. The heated steering wheel is nice also. Heated outside mirror etc. Great car for the money.

Car meets all of our needs! Great on gas mileage! Great color easy stop and go! Love that feature stop at lights turn off break release and go!

I live in NH so I saw this car on-line along with a couple of others within 30 minutes of each other I planned to look at that weekend but when I walked in to BidCars Boston and saw the car, I didn't need to go any further. The 2014 Challenger was in fantastic condition, just what I was looking for and I couldn't beat the price anywhere. They let me take my time to look over the car on my own. Chris was a pleasure to talk to and deal with on the car (and about Harley). Moe was a pleasure to work with for financing and he took the time to explain everything. Kudos to both and to BidCars Boston.

I didn't have a lot of money to spend on a car, so I was looking for something that was reliable and affordable. I also wanted something with low mileage and that got good gas mileage. I wasn't totally happy with the color as I'm not a red/orangish person, but it's growing on me. It drives unbelievably well, and I'm really impressed with the gas mileage. It rides very smoothly. All the high tech computer stuff makes me a little nervous as my other car was just a basic car (2004), but I'll get used to it once I figure it all out. The interior design is great, but I gave it a four as there isn't much leg room in the back seat, so probably not a car if you're going to have passengers a lot. (I don't.) I think, though, that this is going to be a great car for me.

Dropped off Ford Fusion with some sort of throttle issue that we had been trying to resolve for 4 months. We took it to a local garage, and they kinda fixed it, for awhile. Here's the thing, it was a known problem and Wall's Ford diagnosed it in minutes. Then, even though our Fusion is a little beyond warranty (120,000+ miles) Ford covered the repair for no cost. The car was ready in like 90 minutes after we dropped it off. One of the best experiences I've ever had servicing a vehicle. Great job to Sean and his team.

For being an SE model, this car has a decent amount of amenities. Heated seats and steering wheel, cargo management, Sync, steering wheel A/V and phone control, etc, it has plenty of features. Gets very good gas mileage, ample room for people and cargo, I am very pleased with my purchase.

When the 2019 Mustang "Bullitt" was announced, commemorating the 50th anniversary of the famous movie of the same name, which had one of the most famous movie car chases with Steve McQueen driving his '68 Mustang in the beautiful "Dark Highland Green", I placed my order with sales rep. Harry McDougall. Because of Ford's odd methodology of allocating special vehicles, Harry and the dealership worked very hard to obtain this limited-production car for me. He was just as excited about it arriving at the dealership as I was! Everything, including the paperwork, went smoothly and the car is well worth the wait. This is my eighth Mustang. The first was a '69 coup, which was also my first new car, so this is also my "50th anniversary" for Mustang ownership. I have bought many different cars at Jannell over the past 30 years and, obviously, have had great experience here and can highly-recommend the sales, service and parts folks; and the management must be doing something right, too! Thanks Jannell Ford.

Perfect car for me - Retired! Great gas mileage, easy to get in and out of, easy to park, love the backup camera. The USB ports and the phone charger are very easily accessible. I love this hatchback!

I had my 2012 Ford F150 serviced for many issues (which I was not happy about but given the mileage I put on my vehicles, it was understandable) The service Rep. Rich did a great job making sure everything go taken care of in a very timely manner. He was very helpful and understanding of the high cost of the service but all in all he did a great job representing Ford... B. Ricci

Love it but cant beleive has no cd player but has sirus and backup camera. Still purchased car. Ford I thought every car came at least with a single cd player lol

I purchased a new 2017 Ford Escape from Kelly Ford at the end of May and wanted to wait a little bit before posting my review, so apologies for the lengthy novel. I had worked with Kelly Jeep in Lynnfield earlier this year and while I didn't end up purchasing from that dealer, my experience with them led me to Kelly Ford. Kelly Ford was one of the only dealers in the area with the specific color and package I was looking for (Magnetic Gray Titanium with the Sport Appearance package) and they had the best online price. Mike Walsh was my salesman and he was great to work with; he didn't push to close the sale when I said I wasn't ready to buy until after test driving the RAV4 and CRV. Gary is also fantastic, he's extremely knowledgeable about each of the additional coverage options and warranties offered and is responsive to any questions. I can't say enough about how helpful he has been while assisting me with a gap insurance policy issue. As far as the Escape, I've had to bring it in for warranty issues twice sine June. My experience with the Service department has been excellent, Brian and his team are attentive and responsive. One of the warranty issues currently doesn't have a resolution, which is on Ford itself, but John Celesk went above and beyond when I brought my frustrations to him. I was honestly surprised he was willing to listen, since it wasn't a Sales issue. Overall, I've had a great experience with Kelly Ford and would absolutely recommend this dealer.

nice comfort for the price nice color good on gas dependable good for at least 300,000 miles. comparable to any foreign vehicle being sold in todays market.

My inquiry started on-line on a late Wednesday evening for a Fiat 500 listed at Kelly Ford. First thing the next morning I received an email and text message from Taylor Phillips in reply to my question on price. The price quote left no room to haggle as it was very reasonable, so I committed to purchase. The kicker here is that my residence is out-of-state and just shy of 300 miles away. My next contact was with Sabrina Marchelli who handled related documentation and John Shea who authorized the deal and provided options for delivery. My local financing was approved at the close of business on Thursday and John arranged delivery to my door on the busy Friday of a holiday weekend. Early Friday morning I was contacted by salesman Wes MacMaster who informed me my new Fiat was on I-90 and ETA 10:15 a.m. Wes had the car washed locally and delivered it on time. He provided a complete demo of the car, synched my phone, etc. as if I were at the dealership. He was the consummate professional as well as everyone mentioned herein. This was my most pleasant and smooth auto purchase ever... Thank you sales team at Kelly Ford, Beverly MA!

So far so good, I got this car last week so I’m still babying it. Time will tell of it’s reliability, but so far I am very impressed. The car has subtle exterior styling which hopefully will be updated with next years model. Interior, this car has it all (titanium trim), I would definitely recommend this car to friends and family.

Fast response. Sales person was informative and polite. Scheduled appointment on the same day.

I love the comfort and look of this car. It is perfect for what I need! It has all the "hands free" features which I love.

Enjoyed working with Steve. He was most helpful and knowledgeable. This is the second car we leased from him.. Would definitely see him again. My husband and I love working with Rick Burton. This is the sixth vehicle we have either bought or leased from Tulley's. Rick was the finance person each time. We wouldn't close the deal without him. He is just the BEST!

Excellent ride.. Very comfortable and safe car!! Extremly reliable.. Sleek and sexy but very very durable! I would buy this car over and over as I am loving It!!

John in Service Repair was excellent. Told me the problems with the car,the options and cost. He took me into the service bay to show me the damage to the blind spot sensor and the repairs that were needed.He then scheduled the repair at my convenience and arranged for a ride for my return home

I needed a car that was reliable and got good gas mileage. Also have 2 children in college, so had to be inexpensive. Surprising comfort and extras (bluetooth + aluminum wheels) for the price. Great gas mileage. Nice looking vehicle as well. Hate to part with it.

I went in for an oil change on my 2015 Honda Fit. I had to buy that car in a hurry 3 years ago due to my previous car being totaled. I missed a sunroof and some other features that my 2015 Fit did not have and I had been receiving emails from the dealership about receiving above market value for my car and getting a deal on purchasing a 2018 Honda Fit. While waiting for my oil change, I decided to investigate further. Garrett who is in charge of the exchange program was amazing. I had the LX model but wanted the EX (more features) which I could not afford to purchase but was able to lease at the same monthly payment I had on my 2015 Honda Fit. That payment includes a remote starter and complete tire coverage on my lease. He even went above and beyond to secure a blue Honda Fit from another dealership because that's the color I previously had and still wanted. James, the sales person I dealt with was also extremely helpful and very knowledgeable from the test drive to vehicle pickup. He worked for over 30 minutes with me to explain all of the new technolohical features and vehicle settings my 2018 Fit is equipped with including Andriod Auto, keyless entry and a blindspot camera. Jameel the business manager of the dealership was also great during the closing of my deal. These three gentleman combined to give me a five-star experience at Honda North.

The Ford Focus is good overall car especially when saving gas, it’s also good car for a little family and the exterior is really nice

When the 2019 Mustang "Bullitt" was announced, commemorating the 50th anniversary of the famous movie of the same name, which had one of the most famous movie car chases with Steve McQueen driving his '68 Mustang in the beautiful "Dark Highland Green", I placed my order with sales rep. Harry McDougall. Because of Ford's odd methodology of allocating special vehicles, Harry and the dealership worked very hard to obtain this limited-production car for me. He was just as excited about it arriving at the dealership as I was! Everything, including the paperwork, went smoothly and the car is well worth the wait. This is my eighth Mustang. The first was a '69 coup, which was also my first new car, so this is also my "50th anniversary" for Mustang ownership. I have bought many different cars at Jannell over the past 30 years and, obviously, have had great experience here and can highly-recommend the sales, service and parts folks; and the management must be doing something right, too! Thanks Jannell Ford.

I own the Ford Focus SEL 2017 hatchback Ruby Red. I love how smooth it runs. Good on Gas. Sporty look and rims are nice. Everyone likes it. The interior is good looking. Specially the LED lights in the interior and you can change them to any color it has that option! The trunk space is pretty good, also what I like is that I can put the seats down and have lots of room in the back. That's what makes it better of a hatchback than a regular car trunk space. Bluetooth is on point. Also the app called FordPass is amazing you can know anything about your car.

The service manager was very helpful and informative about the service work being done on my escape (replacement of my left front parking lens) ford recommend job for 2.7 hours , which was close to 4 to 5 hours . Great Job to the mechanic and service manager .

Replaced my 03 focus with 325000 mi. ( wrecked it). It has different transmission, will take a little getting used to. Everything else seems to be a good upgrade, wish they still had a 2 door.

I recently reached the end of my lease with a competitor. After a very disagreeable experience with the dealer that I leased the car from, I visited Jack Madden Ford in Norwood Ma. The experience was a joy! I found the cooperation, and willingness that was not to be found at the other dealer. Our sales representative Paul Fioreza was friendly, knowledgable, and had a very relaxed attitude. I despise high pressure sales techniques, so Paul was just the kind of sales rep. that I enjoy working with. Along with sales manager Chris McLaughlin, Paul and he were able to make this lease work for me, and made this an enjoyable experience! I will be promoting this dealership , and their excellent staff to everyone I come in contact with who needs a car, without the high pressure tactics of the majority of dealerships!

Rides very well and has great gas mileage. a good size for small family. Currently have a 2004 focus and still drives good. Very easy to maintain and cost of repairs can be affordable.