This by far has been one of the best experiences buying a car. My sales person Chuck Jones was awesome. He took the time to explain everything to me and went over the explorer so I fully understood the options in it.
Walked in told them exactly what I wanted and where I needed to be to make a deal and it happened no games no wheeling and dealing. I've been working with Kevin Bancroft for years and he still works for empire keeping going above & beyond to keep the customers happy.
Chuck is an outstanding sales man and asset to the Baystate Ford team. From the moment we went in to look at vehicles it was very low pressure and customer focused. Chuck took the time to explain all the features and benefits of the new car and find the best fit for us! The management and finance team did due diligence to put together several offers and scenarios for us so we were able to make the most informed purchasing decision. Tony in finance was compassionate and professional. This is a dealer that genuinely cares about the customer. It is also exceptionally convenient as they were able to do the inspection and registration all in house as well!
my sales person Christine McCabe made my vehicle purchase seamless. she was very knowledgeable and professional. I???ve been buying trucks for many years and this trip was worth the 45 miles to Baystate Ford.
After numerous dealerships and dealing with the nickle and dime garbage and games I finally found an honest deal, sounds strange. I???m a small business owner we with no time, hunting for a vehicle was bad enough. Getting across the finish line seemed unreachable. Games ..... Patrick Gloss and the team at Baystate Ford took care of me, was honest and had me in and out. My first at this dealership but absolutely not my last. AMG Electric Services LLC
We bought a brand new 2019 7-passenger Hyundai Santa Fe V6 w
by Ron from DealerRater.com
November 4, 2018
It was exactly what I was looking for I love the color I love that it has dual exhaust and all-wheel drive I had a 2004 Hyundai Santa Fe brand new I got 15 years out of it and traded it in for this one I've had it for 6 days now and completely satisfied with it it does everything I expect it would and my salesperson Ron Webb is a great guy I would have anybody see him he took care of every need that I had and then some went out of his way to take care of my needs very polite nice guy if anybody goes to buy a Hyundai I would suggest to go see Ron Webb the dealership itself was very good had no issues they took care of all of my problems also as soon as I went down there no waiting I hope whoever is reading this takes it seriously and have a great day
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