We just bought our 2nd new Fusion Hybrid from Battlefield, and from Greg Wood. He’s amazing and makes buying a new car enjoyable. We’ve had all service done thru the dealer, and the service has been excellent every time.
Great car 👍
by Valiko from Portland
December 19, 2018
Very nice and reliable car. Very comfortable and pleasure to drive. Great gas saver. Highly recommend. Will buy it again. 👍👍👍 👍 👍 👍 👍👍
A few years ago we purchased a new vehicle from Cowles Parkway; but the vehicle (although not considered a 'lemon') experienced rain leakage (which they repaired) and eventually a cylinder malfunction that required installation of a refurbished engine.
What gives? Brand new vehicles shouldn't have problems.
Although each of these defects took a long time to repair, thankfully Cowles repaired everything. However, during each lengthy repair, we rarely heard from the Service Team so were not kept up to date.
We thought it's their responsibility (their responsibility!) to contact the Customer to let them know what's going on, not vice versa. We had to call a lot and felt very lucky if we were able to talk to someone and find out details.
Cowles Service and maintenance is great, but overall Customer Service and making contact with the Customer is lacking. We realize they're balancing many customers, but a simple phone call letting the Customer know how things are would be very helpful. Why do we need to call them to find out details?
by Agclegg74 from Gilbert,AZ
December 23, 2018
This car meets all my needs. Nothing fancy but has all the basics and it’s protected under warranty. I feel so much safer in it than my old car.
My truck was repaired on time as promised, and the work was done right. My service advisor Joshua was great. He let me know what the problem was, how much the recommended repairs would cost, and when it would be completed.
Cars.com found the last 5sp available for 1000 mi.
by Psdoffconsumer from Peterborough,NH
December 22, 2018
Dealership sucked, my car left thenlot with an unbalanced rim. However without cars.com i would not have found a 5sp focus there was only one within 500 miles of my home.
Just bought used Toyota Camry from Cowles Nissan. The salesman name Rusty was very honest professional answering every question we had just the best salesman I had ever encountered. He has many years of experience. He didn’t pressure us to buy the car. He was very patient with us and very knowledgeable of the cars and everything we were asking. If you need to buy a car I recommend going to Rusty. Thanks for everything Resty.
First and Great Car
by Venoxium from Morrow,GA
January 12, 2019
First car ever owned. Specifically I have the Ford Focus 2018 1.0 Ecoboost. It’s automatic transmission and have great features for new drivers and has been really reliable. I plan on putting more miles on it and updating this but so far it’s been amazing. Only issue I have is I wish the lower end models still had Sync 3 as this car doesn’t support Apple CarPlay.
The salesman, Buks Botha, was great! Straight forward and very quick. Finance was pretty good. There was a little more back and forth than I would have liked but I think that is to be expected when the buyer wants a low payment/interest rate and the dealer wants as much of a profit as possible.
Great car, great price
by Warddw1526 from Belleville, Ontario
December 17, 2018
This car is great of fuel. Had the ability to get going when we need it too. No regrets in buying this car. Love the Focus.
Everything was well put together and the salesman knew exactly what we were looking for. I have brought three vehicles from Cowles Ford.
Love this car
by lovmycar from rockford, il
December 15, 2018
I like smaller cars, but I'm 5'10" with really long legs. This car is very comfortable.
It gets better gas mileage than the estimate on the sticker.
I got the hatchback, it's great for hauling large items.
While it's not the peppiest car in the world it gets the job done. Great on corners. Drivers view is not impeded like I found in many cars I tested.
If you want to have long legged people in the back seat I'd look elsewhere.
I felt so at ease when Tony Myers handled my service problem that I was experiencing with my car, he went above and beyond by looking into the situation as if the problem was his own and did not stop until he got the answers to rectify the problem, thanks to Tony I was kept informed every step of the way and in a timely manner, that meant a great deal to me
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