My wife and I took our 2017 Ford Edge for service. Two minutes after we pulled over, the assistant manager approached us and inquired of our needs. Our car was left with her for service. We were directed to go to the spacious waiting room. Later, the assistant manager came and escorted us to the customer service for payment while explaining to us the abc of great health for our suv.
I knew I wanted a new pickup but didn't quite know what all I wanted in it. Jerry Holland and Janet Jackson looked until they found it. I was very picky in my selection, changed my mind several times. but they had the patience and found what I wanted. I would highly recommend AutoNation to anyone and to go to Janet Jackson at the dealership off Bryant Irving in Ft, Worth.
Mike Brown Ford was a huge help for my daughters first car. Miss Cindy was very helpful from the get go, not only got to know myself but my daughter as well and her wants and needs for her first vehicle. She went above and beyond thru the whole process in which we are very grateful. Ty who we signed the papers with was awesome as well got us in and out in minutes! Very hard to find sometimes but I have to say I will for sure send family and friends to Mike Brown Ford in Granbury. A huge shout out to Miss Cindy I feel like we???ve walked away with a friend as well from this awesome car buying experience.
We went in to look into trading our previously bought, from mike brown, Santa Fe in for a truck and they went above and beyond to help us get that done!! Left in a new vehicle in just a couple of hours!! Very satisfied
Cindy got me into a very beautiful Jeep.! Thank you so much!
by Scantu18 from DealerRater.com
September 21, 2018
I had the most wonderful experience working with Cindy my family has been going to her for years! We absolutely love! She has been our go to girl for any new vehicles she gets the best prices for the cars that we want. I reccomend going to Cindy at Mike brown Ford in Granbury because she knows how to make you feel welcome at mike brown she knows exactly what she is talking about what the best deals on the lot are.
Went with my wife to buy mats for her car and just happened to see a like new 2011 Honda Pilot that I just had to have. In the past I've always put car dealerships in the same boat with shyster lawyers. Eddie Laguana and Bubba Smith were both helpful, courteous and professional. If all the Five Stars sales force reflects their example then Five Star is the premier dealership in Texas. Being 78 yrs old I don't know if I will be buying any more cars but if I do Five Star, Eddie and Bubba will be my first choice !!!
From ordering our 2019 Ford Edge to the delivery our experience has been awesome as always. A huge thank you to our Salesman Ken Mclemore who kept us informed from start to finish. Mike Huntzinger the Sales Manager assigned to us is a true friend and help us out having everything started by the time our vehicle arrived at the dealership and to David Hill in finance getting us in and out quickly. Friendly, down home experience as they always put the customer first. Thank you so much as I truly love my new Edge.
Our Sales Rep. Sam Limo was fantastic. He made the whole process so easy and stress free. I drove away in a great vehicle and couldn't be happier. I would recommend him and Five Star to anyone looking to purchase a vehicle. They were great!!!
Oliver assisted me with a new purchase two years ago and it was an amazing experience! He has not been cut from the same mold as the typical car salesman. With Oliver, there is no pressure, there is no "but if you buy today ...", he does not overload me with Honda statistics, facts, etc., and he doesn't bad mouth other car brands or dealerships. I and my family will continue to ask for Oliver and if he's not there that day, we wait.
Sale man Melvin was great and helped out with all inquires ,i would shop again with them
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