Our 2015 Explorer stared exhibiting electrical system issues and then wouldn't start. Don Wood Ford scheduled us immediately and diagnosed the problem as a bad battery instead of something more serious (and expensive). So, we'll just add this to the list of positive experiences. It gives us great piece of mind to know that they're there for us in emergencies as well as routine maintenance!
I love working with Chris Sims at Don Wood because I know he cares about his customers. If he tells me he's found a car I should look at, I know he has checked it out and stands behind its quality. He goes above and beyond to make sure you are happy with your purchase. I have been to other dealerships, but keep coming back to Don Wood entirely because of Chris Sims! Thanks again for finding me a great car!
My experience was amazing! I dont have good credit, and was nervous, but everyone was so friendly and down to earth it made my car buying experience so much fun! Im in love with my suv (nissan rogue.) Randy really took the time to work with me and explain things, were upfront and honest, and i feel i got a very good deal. I will never go anywhere else to buy a car. Randy was amazing, and I feel they are prob all great, was up there for 2 hrs and talked casually with most the guys there and it was a very friendly atmosphere. I'm an EXTREMELY happy customer!
Very nice facility. This was my first time at this dealership.
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