by German cars are the best period! from Billings, MT
August 19, 2018
Be very careful trading in a german car because the used car manager ( he came from the Dodge store) doesn't know how to book out a german vehicle at all (appraise) He did this once before to us and he hits the car so way back of actual trade in value it makes me think he doesn't know what he's doing or he just doesn't want the car. Either way I feel bad for this dealership because it cost them a deal. Mike the GM is a great guy just be careful if you trading in a used euro car. Still a good group of guys but need to learn about real german cars.
I drove from Forsyth Montana to test drive and buy a used Ford Escape from the dealership. I was in contact entirely by email prior to the trip over to Sheridan with Dallas Kuntz, a Valley Motor Honda sales person. He was so helpful and honest in his job - I could not have asked for an easier transaction. He had all the legwork completed for my weekend test drive - Allie Johnston was the sales person who handle the final sale that weekend. What an incredible team there - they were wonderful. I would strongly recommend having them search for your next vehicle or looking through their used lot. They are an outstanding dealership.
Had a very good car buying experience with sales man, Jon Pinardi. Not pushy. Just answered questions promptly and politely. He even picked me up at home the morning the car was ready (the dealership put snow tires on for us) and drove me to the dealership, which is over an hour away over a mountain pass. He very patiently explained all of the various features and controls of our new Outback, including using the paddle-controlled manual transmission for safely traversing the downhill side of said pass, of which Jon has years of driving experience. Highly recommend Jon. The dealership did try to up-sell me an expensive extended warranty in a little room with door closed, but this only lasted a few minutes and was the only negative to my purchase experience.
I have bought 6 or 7 vehicles from the guys over the years. That number triples when counting my extended family. They do their best to find you the vehicle you desire at a price that is fair and competitive. I would not have bought so many vehicles from them if the quality of vehicle and value was not aligned. Friendly, fair and trustworthy is a way to describe this dealership.
These guys right here are the most stellar group of individuals I've ever met. We got stranded out in Jackson hole with a broken front differential, way off the beaten trail. I called Jackson Hole Ford and got in contact with Fred Vatter, the service director at JH Ford. Fred had no reason to help us in our circumstances, yet he decided to call a tow truck for us, help us find a place to stay for the night within walking distance of the shop, and do a diagnosis on our truck free of charge. I've never met people who are so kind-hearted, and willing to help someone who is in a bind. Believe it or not, Jackson Hold Ford restored my faith in humanity - you'd be a fool not to buy a truck from them or get your car serviced by them.
Thank you for your amazing customer service, JH Ford!
Pete's Dealership was the only dealer in town that had what we needed in stock. The customer service was great and was able to help us with add-ons to the vehicle. They helped us with excellent financing.
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