My Husband and I couldn't be more pleased with the Outstanding customer service we received while working with Danny Groves . We are repeat customers at Rick Ball Auto Mall and we are very happy for everything Danny and his team have done for us. We will be back and will be letting our friends and family know where to go and be treated like a Star.
Starting with online search to quick response about questions, to e-mailing for more information, to visiting dealership 2 hours away and test driving, then purchasing a 2017 Ford Explorer, we were treated with decency and respect throughout. We would recommend this family owned dealership to anyone. Thanks again.
It is great to come across people like this in this day and age. I was passing thru Marshall and had a problem with my truck and stopped in and to see if they could check it out for me. Not only did they check it out but fix the issue and had me back on the road in less than two hours. All I can say is thanks to the service department you can’t find many places willing to help you out like they did for me.
I loved my experience at Elmer Hare Ford with the help of Dewayne and Ryan. Buying my newer used car was very easy. Dewayne and Ryan were both honest and let me take some time to try new vehicles and make my decision. They were very knowledgeable and explained every detail to me. Dewayne was real, humorous, and honest. He went above and beyond by helping me take my old car and new car home. I feel very good about my purchase and my monthly payment. Thank you!
Big shout out to Ryan and the guys over at Elmer Hare Ford in Marshall. They were wonderful to work with. I had been looking for my dream car (GT350) for awhile. Called them up, came over and drove off without any hassles or problems. Very friendly service, efficient and just general all round nice guys. Thanks so much for getting me setup with a wonderful car.
Just a big shout out and thank you to Ryan and the team over at Elmer Hare Ford in Marshall. Been looking for my dream car (Mustang GT350) for over a year now and from the very first call to Ryan a few weeks ago to the signing of the papers it has been a wonderfully quick, efficient and hassle free purchase. Very friendly, easy to work with and willing to get it done. Thanks so much guys!!!
I just want to give a big thank you again to Dewayne Lewis as well as Ryan @ Elmer Hare Ford for helping me with my first ever car buy! I wasn't sure at first but they made me feel comfortable and answered all my questions. It was an easy process and they even got me the car of my dream a blue candy 2016 Ford Focus! I'm so over the moon about my new car!!! If you go to anyone to get a car Dewayne is your guy!
I saw an ad in the am and drove my Jeep home in the PM. The whole process was quick and Dewayne Lewis was awesome. So was Ryan
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