I've dealt with Tom Peck Ford for more than 20 years now and am impressed with how friendly, courteous, and professional the entire staff is. Service department has always treated me fairly and both routine service and unexpected repairs are done promptly and done right.
It has now been one year since we purchased a Sonata for our daughter at Geneva Auto. The guys were honest and up front with us regarding their business model and dealings with rebuilt vehicles.
There is zero pressure to buy. They just gave us keys to the cars we wanted to look at and didn’t bother us until we said we wanted to purchase.
I will admit, we were skeptical to buy a car with a rebuilt title. But, the car is champ!!! Nothing but oil changes and brakes!
Just be aware, if you are are going to have the car titled in Illinois, there is a bit of a hassle that you have to go through. The car has to be inspected by two different places before it can be registered after you get the temporary plates. The extra hoops are not enough to deter us from buying another rebuild. Now, our son needs a car and we are back shopping at Geneva Auto.
These guys were honest and very nice. Yes they are rebuilt titles and they let you know that immediately. The cars have very low miles and look great after the work they do and prices are great. Very happy with my purchase. Definitely recommend them
This is our families second car purchased from Geneva Auto Sales in the last year! Both daughters are extremely happy with their purchases. No hassles, very informed on all aspects of the car, honest and friendly. Stress free buying experience and will definitely be a return customer. Rick and Dave keep very busy helping the customers find the perfect fit! Thank you Geneva Auto Sales!!
Our First and second daughters cars were purchased here. Great value, the cars sell themselves. Owners disclose that these are repaired vehicles. Our Cobalt needed a hood and grille, the Cruze needed a door. Purely cosmetic repairs, they only buy light hits. They ALWAYS have pics of the vehicles as they come in. The cars move fast here, that's why they have no guarantee if the car you saw online will be there tomorrow. We drove 6 and picked our favorite. We easily got a loan for both cars, with a down payment of course. landmark credit union did not hesitate processing the loan. Our insurance had no issue insuring both cars. If you have bad credit or a bad driving record you will have problems anywhere. That is not the dealers fault. If you need a sales person holding your hand this may not be the place for you. If you can pick out a car and say I will take it, I have financing and a down payment you will save thousands. Shop anywhere, then try Geneva auto sales. You will be glad you did. The cars sell themselves.
Rick was absolutely great! Actually all of them are. Great people to work with and for everyone that says they try and hide things or lie about something they most definitely DO NOT! First thing rick said when I got there was you know they are rebuilt/salvage cars. He also is more than willing to give you all the information on the car and show you what was fixed and also why. They don't give you the run around at all. As far as the people complaining that they drove to see a car that wasn't there. Well if you didn't hold the car by putting money down than they have every right to sell it even if you are telling them your on the way. They aren't going to lose out on a sale just to have someone decide they don't want it. Thank you for the great car and being honest people! If I'm ever looking again you'll be the place I visit.
This place is awsome nice cars for great prices i found my car here a 2010 impala and i bought my wife car here a few years later so i would recommend to any one looking for a great car at a great price.
I was treated courteously and quickly. This is an absolutely great service group. The people are friendly, helpful, and knowledgeable. If they don't have the answer they will find it. They are always willing to go above and beyond the call!! Vehicle was in and out sooner than expected and done properly. I have the greatest regard for Service Rep. Alisha, Manager Sean and Scot the OPS manager. They all go the extra mile.
Everyone was very nice and you can tell they care. It feels like they are treating you like family and are very honest and don't try to over sell you. Fair pricing, clean facilities with wi fi and fast service
Extremely easy, no pressure buying experience. Cesar my salesman, Frank the sales manager, and Larry the business manager all great to work with. I got a great deal on both my purchase and trade-in. I would highly recommend this dealership. They are very customer oriented. A solid 5 star rating! Thank you very much!
Tommy made it a very enjoyable buying experience. I was recommended by several friends and I plan to pass the word also. These guys are great!
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