I was very pleased with my salespersons patience and attention to detail as I tried to decide which make and model best fit my families needs. It was ongoing process which took several months in which my wife and I changed our minds several times. He was knowledgeable and didn't get upset when I continuously went in different directions and which dealer to buy it from. He answered my phone calls and returned messages quickly. Tutorial on car feature use and operation was complete and left wife feeling knew how to use vehicle to its capabilities. I would recommend buying from them and am currently having them find a pre owned certified car for myself.
Great experience and my sales person Keith Nelson was very knowledgeable. My purchase of a Ford F-150 was smooth and easy. I would definitely recommend Northstar Ford & Keith Nelson to friends and family.
I have bought a used vehicle in the past from this dealership and was very satisfied with the purchase and price. Will still deal with Durbin on our next purchase should the right Vehicle becomes available.
Had a great experience buying my first car! Josh made me feel so comfortable and confident going through the whole proceeds. 100% recommend going through him!
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