Everyone was very pleasant! The entire buying process was relaxed and we did not feel pressured at all! Steven took his time helping us find the right car for our needs.
Newest Car I've ever owned
by MommaBear from Fort Wayne, IN
January 8, 2019
This car meets all my standards & beats my expectations. I've never owned a car with as many bells & whistles as my 2016 Ford Focus. I have a family of 5 and I thought at first it might be to small bc our family is tall & big boned height ranges from 5'11" to 4' tall. We're all very comfortable together in the car. It has so many bells & whistles I'm still figuring everything out the car has to offer lol. It is a very reliable car, great on miles, great on gas I filled up for $17 I was so excited about that. I'm very happy with the car and everything it has to offer.
We owned three Subaru's and this purchase makes four. This was our third experience with Matt at Ramsey Auto Center. We shared with Matt what we were looking for in a new vehicle and he quickly found a car in their inventory that matched out wants. The purchase process was reasonably fast and not too painful. We've looked at other cars at other dealerships, but seem to be drawn to the quality and affordability of a Subaru, and Matt has continued to give us excellent service.
Nice car for a single "old" lady, which I am.
by Travellinggranny from Bothell, WA
January 2, 2019
This car handles well on the road and I get excellent mileage. Travel quite a bit and take lady passengers with me all of the time. They are comfortable and feel safe.
Exceptional dealership that knows how to conduct b
by Rich B from Rhinelander, WI.
September 28, 2018
The best dealership I have ever dealt with. Every aspect of this business is conducted the way I would expect a business to be run. A special shout out to Jordan in service who makes it a pleasure to get service work done! Very professional on all levels, courteous, fast and efficient. The facilities are very clean, waiting area is nice and they do what they say they are going to do when they say they are going to do it.
RECALL RECALL RECALL!!! Make mandatory new parts n
by No hair left from Oskaloosa, Ia
December 21, 2018
RECALL FROM BUMPER TO BUMPER. It shouldn't be this hard to have a dependable vehicle after you shell out thousands of dollars. If I wanted a 3000 pound paper weight I'd have went a little cheaper.
Went in with a pretty complicated situation - but Sean, the GM, is awesome and put together a great deal for me! I was nervous going in because I wasn???t sure if I???d be able to leave with a new car, but he quickly alleviated those worries! My salesman Joe was caring and kind, and also was very understanding about my situation. He took the time to reassure me and I could tell he???s one of those rare genuine people! This place won???t give you the run-around. They will take a look at all factors and work hard to get you the best deal possible!
Needs to be recalled
by Elliott from Waynesville
January 14, 2019
This car is bad!! Fors needs a recall!! Don't buy this car unless Ford's fixes the problem..not safe!! Transmission is bad!!......................
Bad bad bad
This was the best experience I've ever had purchasing a vehicle after almost 40 yrs. of driving. I was a die hard GM person since my mother retired from there but I wasn't happy with their latest move on layoffs so opted to look at the Mazda and Subaru recommended by my son. I had such a good time with their sales staff, I felt at home and they all treated me like I was special even talking about small stuff that we can all relate to. I recommend them Very Highly!
Most well priced car I ever owned.
by LoganEllis from Pittsburgh
January 14, 2019
Great car for a first car. It was very reliable and i never had a large repair on it. Would recommend to anyone for inner city commuting.
Nick Sipe and Mike Shaheen were both great to work with! My husband and I bought a new car from Spitzer Ford Hartville today and these gentlemen made our car buying process seamless and painless. Great experience with both and would definitely buy another car from this dealership again.
Small engine, but plenty of power
by Micah from Wellington
January 10, 2019
This Ford indeed gets over 40 MPG on the highway. I will be getting 516 miles on a 12.4 gallon tank for the first week of driving the vehicle on the highway.
Good buying experience. Good explanation of financing. Very happy internet price honored.
Great car that fit my needs.
by mooseman from Manchester, MD
December 29, 2018
My Focus has proven to be a very reliable and comfortable car. Unfortunately, Ford messed up the transmissions in some 2014 cars and this was one of them...Al Packer Ford took care of the problem and everything seems good so far...it's been over a year and 40,000 miles.
Overall I have been very happy with my 2014 Focus...total miles is now 140,000+ and there's many more to come!
The guy that helped me was very informative and knowledgeable and was very patient with me I had my kids with me his name was Sean if I buy it will definitely be from this guy
Manual 5 speed is good Auto trans Bad
by WETCAT from Aurora, OREGON
December 29, 2018
I have a 5 speed manual and a 6 speed automatic. The manual trans is better but needs a 6th gear. Automatic nothing but problems. Both are comfortable and handle great. Get the manual if you can find one and can drive it.
Kandi in the service department listened to my problem and went above and beyond to get my vehicle fixed right. I will definitely go back again.
Super amazing car. Definitely worth the money
by Cdaddy from Euclid, OH
January 10, 2019
Car definitely meets my needs. Love everything about it. Had it for approximately 1 month. But its alot better than my last car. Everything in it works perfectly. The only problem I have with it, is that a piece of the interior door is loose.
Fernanda did a great job keeping me up to date on the service of my vehicle and explaining the work being completed. She was professional and understood my concerns.
Lousy Transmission & Sound System
by Hambone from Chicago, IL
January 10, 2019
Have had this vehicle into the dealership multiple times with one clutch replacement. Still have issues due to the lousy transmission design. Now experiencing a loud crackling noise from the sound system where it is now unusable.
When the manager takes the time to meet you and simply say thank you for stopping by - to me that is important. No pressure at all, just helping me understand the process and finding the best deal possible. My wife and I were considering the Escape to downsize from our minivan, we were presented with a great deal. However, in the end we decided to keep our current car. We will definitely return when the time comes.
First and Great Car
by Venoxium from Morrow,GA
January 12, 2019
First car ever owned. Specifically I have the Ford Focus 2018 1.0 Ecoboost. It’s automatic transmission and have great features for new drivers and has been really reliable. I plan on putting more miles on it and updating this but so far it’s been amazing. Only issue I have is I wish the lower end models still had Sync 3 as this car doesn’t support Apple CarPlay.
They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
Best bang for my buck
by LEO4024 from Youngstown, OH
January 1, 2019
The car does very well on gas as a daily driver, but if you want to have more fun sport mode really allows the car to handle and accelerate very well. The car is also very roomy and comfortable. I only regret buying one earlier
Charlie answered emails, made time to answer questions. Researched options and had a good understanding of what I was looking for to fit my choices and main objective for the purchase.
I love Ford cars. Last focus was a 2006 217000
by Marsha from Roachdale Indiana
January 4, 2019
Car is amazing and lots of standard features. Really nicer than my 2006 focus. Drives like a dream and is really quiet. White gold is amazing
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