Seems to have been done right and finished on time
Newest Car I've ever owned
by MommaBear from Fort Wayne, IN
January 8, 2019
This car meets all my standards & beats my expectations. I've never owned a car with as many bells & whistles as my 2016 Ford Focus. I have a family of 5 and I thought at first it might be to small bc our family is tall & big boned height ranges from 5'11" to 4' tall. We're all very comfortable together in the car. It has so many bells & whistles I'm still figuring everything out the car has to offer lol. It is a very reliable car, great on miles, great on gas I filled up for $17 I was so excited about that. I'm very happy with the car and everything it has to offer.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
No issues or problems so far,with over 46500 miles
by Angus M from Wichita Falls, TX
December 20, 2018
A fun car to drive, handles and drives very well. Gas mileage is over 40MPG highway. Seating is comfortable except for the backseat and cabin is cramped. This car has lots of features and technology for the money. Overall a great value. My only complaint so far is the transmission has a slight stumble when in the lower gear when going from a complete stop, it is hard to get use to this and doesn’t always do this consistently.? I very much like driving this car!
Love the hatchback design but the transmission suc
by Focus hatchback from Henderson, NC
December 14, 2018
Beautiful hatch back and the blue candy paint is beautiful, I bought this car for my wife and she loved it until about 10,000 miles the transmission starting slipping or shuttering . Carried it back to The Ford dealer and I was told that the tranny was supposed to slip or shutter when it shifted . I was told that there was nothing wrong . I asked the Ford dealer why did it take 10,000 miles before it started this shifting crap !!!! I have purchased 5 new Fords over the years and I am very dissatisfied with this 2017 focus. It’s time to trade before the warranty runs out !!!!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
by Heavy Onthemiles from denver, co
December 5, 2018
This car has met all of our needs. We put a ton of miles on it over the past year and a half and haven't maintained it as well as we should have, but its still running without any issues. (60,000 miles) all it has needed are new tires, brake pads, and oil changes. The transmission is sometimes a little odd sounding - shutters a little, and not as strong/tight feeling as it was when we purchased the car (continuous transmission).
The interior feel, solid road feel, and great gas mileage have you feeling as though your driving a more expensive car than what it is.
I've really enjoyed this vehicle and would recommend it to anyone trying to save money on a new or lightly used car.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
Most reliable car I have ever owned!!!
by 50appraiser from Havertown, PA
November 27, 2018
Car is more reliable and has more interior room than other foreign competitors that I have test driven. It has all of the bells and whistles! Back-up camera, Satellite radio, USB ports, 12V ports, trunk buttons and remote, alloy rims, cruise control, SYNC technology for Hands-Free phone calls and voice commands for radio and phone calls, it's awesome! Drives great, heat & AC fire up immediately! It's a great car!
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Great for the money
by Emelio from Weirton
November 14, 2018
Great commuter. Hatch is reason i bought.
Wayyy less $ civic. Well equipped and good mpg. My son loves it . Ez to park in city
I loved the fact that it had the perks of an SUV with the great gas mileage of a small car but that’s where the benefits end. I bought it brand new last year and have already had the clutch replaced twice and the touch screen is faulty. It flickers from dim to bright, and the backup camera glitches. Sometimes the screen goes black altogether. Thank goodness it’s under warranty because it would have cost me multi thousands of dollars to repair. Incredibly disappointing.
I had a 2006 Mitsubishi Lancer that lasted me through high school, college drives back and forth from Tampa back to Fort Myers, and more college. Bring a 12 year old car, it was time to let it go for something else. I knew I wanted another Mitsubishi because my first one was so reliable in the many years I had it. Pedro was salesperson and was so kind and made the whole process hassle free. I didn???t feel pressured into buying and he got me exactly what I was looking for at a good price. One of the sales managers, Howie, even made it a point to come over and introduce himself even before he knew I was getting a new car. Everyone was so kind and I???m so happy with my new 2018 Mitsubishi Eclipse Cross, abd have already gotten so many compliments on it and I haven???t even had it a week now.
Good looking small car
by Arjun from Camp hill
January 5, 2019
This car is a gem of the small car category
I love the features including leather seats,heated seats,navigation,Remote start
This car comes with enough storage space for a small family
Growing up I always heard about how much of a headache going to car dealerships was and having to deal with the stereotypical greasy car salesman. You know, the one that seems to have their fingers crossed behind their backs while touting that they can give you the best deal? At Naples Mazda that is not the case. I researched every crossover/SUV and shopped around for 2-3 weeks before I made my decision and Naples Mazda made my dreams a reality. Professional, personal and knowledgeable staff are just a few of the great traits that they display. I ended up having to work with 2 salesman due to scheduling but they both made sure I got the best deal on my 2018 Mazda Cx-5 Touring with the preferred package and walked out with a smile on my face. Thank you so much. I'll be sending people your way. Shout out to April as well!
Lousy Transmission & Sound System
by Hambone from Chicago, IL
January 10, 2019
Have had this vehicle into the dealership multiple times with one clutch replacement. Still have issues due to the lousy transmission design. Now experiencing a loud crackling noise from the sound system where it is now unusable.
The entire staff is super helpful and friendly. The quality of work and time frame in which it's done is exceptional.
First and Great Car
by Venoxium from Morrow,GA
January 12, 2019
First car ever owned. Specifically I have the Ford Focus 2018 1.0 Ecoboost. It’s automatic transmission and have great features for new drivers and has been really reliable. I plan on putting more miles on it and updating this but so far it’s been amazing. Only issue I have is I wish the lower end models still had Sync 3 as this car doesn’t support Apple CarPlay.
They Staff at Aiport Kia was top notch, Blake helped me get the car i could afford with everything that i wanted. Easy, painless, and efficient process. And i LOVE my 2019 Kia Forte, it was my first new car buying experience and they made me every step of the way and guided me in the direction I needed. It was an overall great experience and I highly recommend Airport Kia to anyone looking for a new car! Ask for Blake!
Needs to be recalled
by Elliott from Waynesville
January 14, 2019
This car is bad!! Fors needs a recall!! Don't buy this car unless Ford's fixes the problem..not safe!! Transmission is bad!!......................
Bad bad bad
Car definitely meets my needs. Love everything about it. Had it for approximately 1 month. But its alot better than my last car. Everything in it works perfectly. The only problem I have with it, is that a piece of the interior door is loose.
Great car for a first car. It was very reliable and i never had a large repair on it. Would recommend to anyone for inner city commuting.
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