We went to Rydell's looking for a used pickup. We were met by Dawn who was a sales representitive. She was most cordial and attentively listeded to what we were looking for in a pickup. She made suggestions and arranged for test drives.
The experience with Dawn and Rydells was most pleasing and enjoyable. Yes, we did make our purchase from Rydells that day.
They were courteous and responsive to questions, listened and tailored their recommendations to our situation not merely the vehicles the had to sell. Salesman and sales manger worked hard to find the vehicle and reach an agreeable price.
Great firsttime buying experience with no pressure
by Taryn Kroymann from Cedar Falls, IA
June 5, 2018
Great service! No pressure at all to buy, but I ended up with a perfect car within my price range. Emailed with Jeff Haight, who actually came in on his day off just to help us out! Options were all clearly presented to me, and the rest of the staff were very helpful with all the things I was unfamiliar with.
I was looking for a different car and found one on dealer website, called to set up a test drive and drove away in my "new" car within an hour of arriving at the dealership. Everyone was nice and helpful. Thank you!
We had our 3 year old along with, the gladbrook location was awesome with him being there. The suv we chose needed a few things repaired prior to us picking it up. They got right on it the same day. Definately will be going back when its time to get a new vehicle. 50 years as a business, they are the best place to buy a vehicle.
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