Very polite guy there very helpful was willing to work with us all the vehicles there seemed pretty nice we bought a Tahoe that's in great shape I think I might go back to get me a truck.....I don't understand why I seen complaints on here against the place cause we had a great experience for first time buyers from a dealer
I loved it
by Jill1968 from Dayton, oh
December 12, 2018
I wish I could have bought it I test drove it on the highway real smooth standard shifting and breaking pretty inside and out awesome stero and cd player
I saw several vehicles of interest in their inventory on Facebook Marketplace and drove an hour to see and test drive three different vehicles. I did not call ahead, but was instantly greeted and allowed to set my own agenda and test drive all three vehicles. The salesman, Kevin, was very accommodating and helpful with no pressure at any point. Once I identified the vehicle I preferred, I found them to be forthright and fair in negotiating the price, including my trade in. From there, their Finance Manager, Kai, was very helpful in completing the paperwork and accommodating our schedule. I had a five star experience and would gladly recommend this dealership to anyone in the market for a used vehicle.
Love the cloth heated seats!
by CJ from St. Paul MN
January 9, 2019
I have a 2013 Ford Focus Manuel trans. Great little car. Not many bells and wises but my favorite part is the cloth hearted seats!! So nice!!
Moe spent over an hour going over everything in my car and showed me how things work. He was so polite and very knowledgeable. Kristin in finance had everything ready and was in and out in very little time. Both were very friendly and made me feel like the queen for the day. Thanks for an easy day buying a car !
Most reliable car i've owned
by jesstk from ithaca new york
January 3, 2019
i love my new ford focus. i bought a 2016 with 35,000 miles on it and it is the safest and most reliable car ive ever driven. im very satisfied.
I was greeted right away. The sales and finance people where very friendly and helpful. They answered all of my questions. Nick asked what I wanted and the 1st truck he brought to show me was the one I bought. I would definitely go back to Mcgrath’s to buy a vehicle in the future. If you ever go to McGrath Chevyland asked for Nick Gordon he will help you and treat you good.
Fuel Efficient and fun
by SchretzmanA from Newark, DE
January 1, 2019
The car is stylish and, not to mention, my favorite color (Charcoal Gray). It’s roomy for a small vehicle and the trunk is nice and deep. Fuel efficiency is amazing. Handling is excellent!
This is a real review, i have no affiliation with any employees there.
I put these guys through hell along and never did they get disrespectful with me over the 6 days leading up to me buying my Challenger Scat and Shacker 392. They gave my a great deal, and beat my banks APR when it came to sing for the loan. I will be a long term customer now.
Super amazing car. Definitely worth the money
by Cdaddy from Euclid, OH
January 10, 2019
Car definitely meets my needs. Love everything about it. Had it for approximately 1 month. But its alot better than my last car. Everything in it works perfectly. The only problem I have with it, is that a piece of the interior door is loose.
Pretty much can't say enough good about these guys! I'd been shopping for a used Jeep Commander for a week or two near my hometown of Minneapolis, MN. I looked at a couple and they both had issues. I broadened my search and found one for sale from 391. I explained that I was interested and would drive down from Minneapolis to buy it if it passed an inspection. Before the inspection, Prentice took more detailed photos of every little issue and sent them to me. Then he personally drove the car to third party shop for inspection. It checked out great except for two issues that 391 repaired at NO COST TO ME. We had already agreed on a price if it passed inspection, so they just fixed that stuff and didn't increase the price. I drove down the next morning, and after a test drive, and 5 minutes of paperwork, I left with the car at the agreed-upon price. I've had it for a few weeks now and absolutely no surprises. The price was lower than all the others I was looking at, and the vehicle is in better condition. Next time I'm in the market for a used car, I'm actually going to call down there first! It's well worth the drive for someone you can trust, and an unbeatable price!
Needs to be recalled
by Elliott from Waynesville
January 14, 2019
This car is bad!! Fors needs a recall!! Don't buy this car unless Ford's fixes the problem..not safe!! Transmission is bad!!......................
Bad bad bad
This was the most positive car buying experience I've had. Found the vehicle and emailed Don to get some info. Was able to take it home overnight so my husband could see it. Went in and was able to accept their first offer on trade and car price. Straight forward, fair and NO Haggling. Didn't feel any pressure to buy, all my questions were answered and everyone was so nice. Would highly recommend buying here!
Best bang for my buck
by LEO4024 from Youngstown, OH
January 1, 2019
The car does very well on gas as a daily driver, but if you want to have more fun sport mode really allows the car to handle and accelerate very well. The car is also very roomy and comfortable. I only regret buying one earlier
I recently bought my suv form Cassill and they made the whole experience great! We had bought a car from a different dealership and it was an awful experience and the car was a piece of work! But Don made the whole experience great! He called us whenever a car came in that we might like, he went on lots of test drive in both awful hot and rainy! And finally he helped us find the suv we wanted! And we love our Ford Edge! I will add that we were in a minor car accident shortly after buying the car and we received a couple different phone calls from cassill members making sure we were okay! Such a great place!
Most Reliable and Value for Money car
by Harish from Danbury, CT
January 6, 2019
The car met all my needs like backup camera, Stylish feature like Sunroof/Moonroof, Gas Saver more miles per gallon. Bluetooth, Rear defrost, Power windows are added advantages.
We have purchased 5 vehicles from Cassill Motors, and have NEVER had a problem with the vehicles OR the service.
All the repair work has been excellent.
Cassill really does back their work.
They DO what they SAY they will do, and if the repair isn't right, they MAKE IT right.......
The whole operation is outstanding, and I wouldn't hesitate to recommend them to anybody......
Great bunch of people....
Not for me, but is a great vehicle!
by SherBear64 from Kent, OH
January 3, 2019
For me, this vehicle was too small. However, my son owns his 3rd one, and my friend is on her 5th one, and they love them. The car is reliable, practical. I needed a little more space than what it had. Ride was smoother than I expected. I had no problems or hesitations with it. Great little car.
We purchased a 2010 mini van from Warehouse Auto. First time buying from them based on a referral. They have a changing table and diapers in the restroom which really impressed me along w/ a play area for the kiddos in the office area. No one pounced on us the moment we pulled into the lot which was pleasant. We were able to browse w/o being hounded. The salesman was knowledgeable and upfront about the vehicles and any concerns that there may have been w/ the vehicles we were looking at. The price displayed on the vehicle is the price you pay. Nice knowing right off the bat what they are asking for the vehicle and what you are expected to pay w/o any bartering back and forth. All paperwork done on the property, simple and easy! No pressure.
by Cmusser from Kansas City, MO
December 3, 2018
This car is perfect! It has beautiful interior, white leather. With a bonus of heated seats. The gas mileage is terrific since I drive a lot. I would definitely recommend this car to anyone looking for a new one.
Drove over 3 hours to look at a Ford Ranger I seen online. Dealer was extremely honest when i called as to the condition of the truck. Bought the truck. Highly recomend dafarmer.Com to anyone looking for an honest dealership.
4 years solid vehicle
by Jeepforever from Detroit, Michigan
January 5, 2019
I was in need of something to get me to work and back and this thing far exceeded my expectations for a little front wheel drive sedan. I had it from 135k to 175k miles and the only non routine maintenance I had to do was the alternator. Pretty solid vehicle if you ask me.
I approached Tre Kinney using Cars.com and he answered my questions promptly and provided the documents that I requested. He was pretty knowledgeable about the vehicle that I tested and anything that he did not know he refused to give us an answer on so as to avoid putting his foot in his mouth or just giving us what we wanted to hear, I respect this approach and it made me trust him more. We arrived in the evening (an hour before close) and when it came time to negotiate (dealership closing time) he sat with us and was patient in the approach. We counter offered three times and ultimately struck a deal. Tre and Carousel were willing to negotiate on the spot and were receptive to the reasoning behind my offer. Ultimately I got the deal I wanted and I am sure they got the deal they wanted. Win-win. Also a shout out to Chad in financing for sitting down and answering our questions. Highly recommend Tre and hope he does well at Carousel.
Avoid like the plague...endless money pit
by DoneWithFord325 from Bloomington, IN
November 20, 2018
I maintained this vehicle with OEM parts and performed regular maintenance as recommended throughout its entire life which has summed over $7,500 in expenses so far. This is a standard transmission in which the thermostat has broken twice, rear parking brake clinoid leaked, return spring for the clutch broke, front suspension arms and wheel knuckle pair replaced. And that's just the start. Components are cheap, prone to rust, wear out easily, and require constant maintenance. The majority of the repairs were performed by myself. If you see a ton of YouTube videos over things like replacing a heater core which is usually out of the ordinary, then avoid it. Thanks to this car, I have about $3,000 in my own automotive tools on top of the repairs.
They worked well with me on the new truck my wife and I bought. This is the second vehicle we have with them. Very happy.
Lousy Transmission & Sound System
by Hambone from Chicago, IL
January 10, 2019
Have had this vehicle into the dealership multiple times with one clutch replacement. Still have issues due to the lousy transmission design. Now experiencing a loud crackling noise from the sound system where it is now unusable.
Only one of many dealings I've had over the years with this dealership - they are at the top in my estimation. Great people, good workers that know what they are all about and Management that is appreciative of my business. They have saved me money and did a great job with repairs when needed even though it's seldom. Their customer relations are second to none and best of all they are people you can count on to get the job done right the first time.
Newest Car I've ever owned
by MommaBear from Fort Wayne, IN
January 8, 2019
This car meets all my standards & beats my expectations. I've never owned a car with as many bells & whistles as my 2016 Ford Focus. I have a family of 5 and I thought at first it might be to small bc our family is tall & big boned height ranges from 5'11" to 4' tall. We're all very comfortable together in the car. It has so many bells & whistles I'm still figuring everything out the car has to offer lol. It is a very reliable car, great on miles, great on gas I filled up for $17 I was so excited about that. I'm very happy with the car and everything it has to offer.
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